Customer Service Representative (Casual) - bp Delacombe, VIC

BP; Ballarat; On-site; AUD 50,000 - 66,000; Part time

Benefits offered by this job

10% discount on in-store items

Free on-site parking

Fuel discounts

Health and wellbeing benefits

Job summary

bp Delacombe in Victoria seeks a Customer Service Representative (Casual) to welcome and assist customers, promote bp products, and maintain a positive store environment. You will contribute to delivering a seamless shopping experience and embody bp’s service standards in a busy retail setting.

The role offers casual hours in a store-based environment with 24-hour operation coverage, and the team emphasizes safety, inclusion, and delivering value to customers.

Qualifications

• Excellent interpersonal skills and the ability to connect with customers.
• Energetic, motivated and able to thrive in a busy store environment.
• Flexible schedule across a 24-hour operation, including nights and weekends.

Responsibilities

• Provide friendly customer service in the bp Delacombe store.
• Assist customers with products, promotions and store services.
• Maintain store standards, safety and customer satisfaction.

Skills

Interpersonal skills

Energetic

Customer focus

Flexible schedule

Safety conscious

Job description

Customer Service Representative (Casual) - bp Delacombe, VIC

Join a global retail company that's shaping a brighter future for all.

At bp Retail, we are reimagining energy for people and our planet. We're crafting a retail experience like no other, serving over 60 million customers every year across Australia.

As a Customer Service Representative, you build the energy and excitement in our bp-owned store. You help us learn from each customer interaction, so that we can evolve our products and services. Nothing gives you a greater thrill than making customers' lives easier and brighter, every day.

Life at bp!

We're proud of our culture, where every person can do meaningful work and be recognised for their efforts. From day one, you can power your growth and development with training, resources, and support from likeminded difference-makers.

Why you'll enjoy working here

Generous, above industry hourly rate

Job stability with an essential service

10% discount on in-store items

Supportive health and wellbeing benefits

Free on-site parking

Fuel Discounts

Adult rates $36 - $48 per hour + other perks

<20 years old, $22 - $35 + other perks

When you join the team, you’ll bring:

Extraordinary interpersonal skills, building lasting connections with customers

Energy and motivation to keep pace within an active and busy environment

Ability to prioritise without sacrificing the customer experience

Vibrant personality with confidence to convert in-store promotions

Safety first approach with a level-head in emergency situations

Flexibility with your schedule, working a variety of hours across a 24-hour operation

Working Hours

Most of our stores are open 24 hours so our customers can stock up on essential groceries, grab a hot snack or take a moment to unwind. You’ll be working a variety of shifts, including nights and weekends.

bp Australia is an equal opportunity employer. We value diversity and believe that the unique contributions of all employees drive our success. bp Australia encourages women and Aboriginal and Torres Strait Islander people to apply.