Customer Service Representative (Casual) - bp Stawell, VIC

BP; Stawell; On-site; AUD 30,000 - 66,000; Part time

Benefits offered by this job

In-store discounts

Health benefits

Free on-site parking

Fuel discounts

Flexible shifts

Job summary

bp Stawell is seeking a Casual Customer Service Representative to welcome customers, answer questions and promote in-store offers in a busy retail environment.

Join bp and enjoy flexible hours, on-site parking, and health benefits while contributing to an essential service. You will engage customers with warmth, resolve issues, and help create a brighter BP experience for every visitor.

Qualifications

• Extraordinary interpersonal skills and the ability to build lasting connections with customers.
• Energy and motivation to keep pace in a busy retail environment.
• Ability to prioritise without compromising the customer experience.
• Vibrant personality with confidence to promote in-store offers.
• Safety-first approach with calmness in emergencies.
• Flexibility to work a variety of hours across a 24-hour operation.

Responsibilities

• Assist customers in-store and create a welcoming experience.
• Promote in-store promotions and convert awareness into sales.
• Deliver friendly, efficient service in a fast-paced environment.
• Support 24-hour operation with flexible shifts and coverage.
• Uphold safety standards and professional conduct throughout shifts.

Skills

Interpersonal skills

Customer service

Communication

Sales promotion

Safety awareness

Job description

Customer Service Representative (Casual) - bp Stawell, VIC

Join a global retail company that's shaping a brighter future for all.

At bp Retail, we are reimagining energy for people and our planet. We're crafting a retail experience like no other, serving over 60 million customers every year across Australia.

As a Customer Service Representative, you build the energy and excitement in our bp-owned store. You help us learn from each customer interaction, so that we can evolve our products and services. Nothing gives you a greater thrill than making customers' lives easier and brighter, every day.

Life at bp!

We're proud of our culture, where every person can do meaningful work and be recognised for their efforts. From day one, you can power your growth and development with training, resources, and support from likeminded difference-makers.

Why you'll enjoy working here

Generous, above industry hourly rate

Job stability with an essential service

10% discount on in-store items

Supportive health and wellbeing benefits

Free on-site parking

Fuel Discounts Adult rates $36 - $48 per hour + other perks

20 years old, $22 - $35 + other perks

When you join the team, you’ll bring:

Extraordinary interpersonal skills, building lasting connections with customers

Energy and motivation to keep pace within an active and busy environment

Ability to prioritise without sacrificing the customer experience

Vibrant personality with confidence to convert in-store promotions

Safety first approach with a level-head in emergency situations

Flexibility with your schedule, working a variety of hours across a 24-hour operation

Working Hours

Most of our stores are open 24 hours so our customers can stock up on essential groceries, grab a hot snack or take a moment to unwind. You’ll be working a variety of shifts, including nights and weekends.

bp Australia is an equal opportunity employer. We value diversity and believe that the unique contributions of all employees drive our success. bp Australia encourages women and Aboriginal and Torres Strait Islander people to apply.