Customer Service Pro - Flexible Hours, Fast-Paced Retail

Reddy Express; Sydney; Hybrid; AUD 48,000 - 56,000; Full time

Job summary

Reddy Express North Richmond is hiring a Customer Service Representative to deliver friendly service in a fast-paced retail setting. You will greet guests, answer questions, and help keep the store welcoming and well stocked.

The role requires you to be on your feet, multi-task effectively, and work flexible hours including weekends and evenings. This position offers the chance to develop customer service skills within a supportive team at a major Australian retailer network.

Qualifications

• Excellent customer service skills.
• Able to work alone as well as in a team.
• Able to stand for long periods and lift moderate to heavy items.

Responsibilities

• Provide great customer experiences and assist guests in a fast-paced retail setting.
• Keep the store clean, stocked and welcoming for our Guests, including restocking and merchandising.
• Manage multiple tasks efficiently and maintain a positive attitude during busy shifts.

Skills

Customer service

Teamwork

Time management

Flexibility

Physical stamina

Job description

Customer Service Pro -- Flexible Hours, Fast-Paced Retail Reddy Express Richmond, NSW, AU

Job Description

Reddy Express North Richmond - Customer Service Representative

Reddy Express North Richmond (NSW), 72-78 Bells Line Of Road, North Richmond, New South Wales, Australia

Reddy Express - Customer Service Representative

OTR Group comprises of over 1000 retail, convenience, and quick service restaurants – including brands such as Reddy Express (formerly known as Coles Express), Smokemart Giftbox, and in S.A, Krispy Kreme, Hungry Jacks, Oporto, Guzman and Gomez and many others. OTR Group is part of the Viva Energy Australia Group – an ASX-listed company helping Australians reach their destination by refining, importing, and distributing energy products while building a safe and sustainable energy future for all Australians. With Viva Energy Australia's national footprint and OTR's history of industry-leading innovation, there has never been a more exciting time to join the OTR Group as we set out to redefine the retail landscape in Australia.

About the Role

As aCustomer Service Representative, you will be focused on providing great customer experiences and will ensure the store is always clean, stocked and welcoming for our Guests. This is a fast-paced job where being able to multi-task and manage your time is essential.

About You & Your Skills

• You are focused on providing outstanding customer service
• You are comfortable working alone as well as within a team
• You'll be on your feet for long periods of time and may require moderate to heavy lifting and reaching.
• You have the availability to work flexible hours (including late nights, early mornings and weekends)
• Be willing to learn and promote our wide range of products and specials

Pre-Employment Requirements

The successful candidate will be required to confirm their Australian working rights, as well as provide a current police clearance certificate.

Reddy Express is a division of OTR Group and is part of the wider VIVA ENERGY RETAIL Australia network.

Reddy Express North Richmond (NSW), 72-78 Bells Line Of Road, North Richmond, New South Wales, Australia