Customer Service Manager: Lead a Caring, High-Impact Team

Woolworths Group; Tumut; On-site; AUD 70,000 - 90,000; Full time

Benefits offered by this job

Paid parental leave

Store leadership development

Job summary

Woolworths Group in Tumut, NSW is seeking a Department Manager to lead a busy department and deliver a consistently great shopping experience for customers. You will develop leadership skills through the Store Leadership Pathway and work closely with the store team to drive service, stock integrity and compliance.

The role focuses on rostering, coaching and teamwork to ensure a high-performing, connected team and a positive workplace culture that supports career growth within Woolworths Group.

Responsibilities

• Lead department operations and team development to ensure a consistent customer experience.
• Roster and coordinate staff to optimise service and reduce queue times.
• Ensure compliance with policies and safety standards in-store.

Job description

Woolworths Group in Tumut, NSW is seeking a Department Manager to lead a busy department and deliver a consistently great shopping experience for customers. You will develop leadership skills through the Store Leadership Pathway and work closely with the store team to drive service, stock integrity and compliance.

The role focuses on rostering, coaching and teamwork to ensure a high-performing, connected team and a positive workplace culture that supports career growth within Woolworths Group.