Customer Service Assistant

Trinity-Petroleum-Services; Cairns Regional; On-site; AUD 39,000 - 47,000; Full time

Benefits offered by this job

Fuel discounts

Employee benefits platform

Job summary

Trinity Petroleum is seeking casual Customer Service Attendants for our Cairns retail site. If you enjoy helping customers and are on your feet, you’ll fit right in.

We promote from within and offer real pathways as we grow across markets. You’ll be part of a friendly, energetic team focused on service and store presentation.

Qualifications

• Experience delivering friendly, customer-focused service.

Responsibilities

• Deliver friendly, exceptional customer service, every single time.
• Operate the console and handle cash and card transactions accurately.
• Prepare and handle food in line with hygiene and food safety standards.
• Keep the site clean, organised and well-presented.
• Merchandise and rotate stock, keeping shelves full and the store looking great.

Skills

Customer service

Communication

Team player

Job description

Posted Thursday 27 August 2026 at 4:00 am

Show up with energy. Serve with heart. Make every shift count.

We're on the lookout for a reliable, customer-focusedCasualCustomer Service Attendants to join our team at our retail site in CAIRNS. If you enjoy being on your feet, helping people and keeping things looking sharp, you're going to fit right in.

At Trinity Petroleum, promoting from within isn't just something we say, it's something we do. People here have grown from the floor to managing sites, leading areas and stepping into our support office and gaining further real-world experience. If you're ready to grow, we're ready to back you.

What you'll do

• Deliver friendly, exceptional customer service, every single time.
• Operate the console and handle cash and card transactions accurately.
• Prepare and handle food in line with hygiene and food safety standards.
• Keep the site clean, organised and well-presented.
• Merchandise and rotate stock, keeping shelves full and the store looking great.

What you'll bring

• A genuine passion for customer service and a willingness to learn
• A positive, team-oriented attitude with great communication skills

Flexibility to work a range of shifts, from early mornings through to mid‑afternoons. The more flexibility you bring, the more opportunities you’ll have.

• The ability to lift items up to 20 kg in line with safe work practices
• A warm, memorable presence that keeps customers coming back

Why you'll love it here

• Work close to home with shifts that suit your lifestyle
• Fuel and in-store discounts plus a great employee benefits platform
• A safe, supportive team environment where you're genuinely valued
• Real career pathways as we continue expanding across new markets

Applicants must have a valid entitlement to work in Australia and be 18 years or older at commencement due to restriction/requirements on the sale of particular products .

This position involves manual handling duties, requiring the ability to lift and move items weighing up to 20 kg occasionally and 16 kg regularly, in accordance with safe work practices.