Customer Service and Optical Assistant - Garden City

Oscar Wylee Pty Ltd.; Queensland; Hybrid; AUD 42,000 - 54,000; Full time

Benefits offered by this job

Comprehensive training

Employee discount

Job summary

Oscar Wylee is a leading optometry company with 130+ stores across Australia, New Zealand and Canada, dedicated to delivering patient care and offering affordable, fashionable eyewear. Join us as an Optical Assistant to receive comprehensive training and start a rewarding career in a supportive retail environment.

In this role you will engage customers, provide styling advice, energise the store atmosphere, support your team, and help boost our brand presence while working flexible evenings and

Qualifications

• Retail acumen demonstrated in fast-paced settings.
• Clear, direct communication with customers and listening skills.
• Motivated, positive attitude and friendly demeanor.
• Ability to connect with people and show empathy.
• Passion for delivering top-tier customer service.
• Willingness to work late evenings and weekends.

Responsibilities

• Smash Sales Goals: Actively engage with customers to identify their needs and deliver top-notch service, aiming to exceed sales targets.
• Expert Recommendations: Use training to offer eyewear styling advice.
• Energise the Atmosphere: Bring dynamic energy into the store and make each visit enjoyable.
• Team Spirit: Consistently support fellow team members for a harmonious environment.
• Boost Brand Presence: Proactively elevate the visibility of the Oscar Wylee brand.

Skills

Retail acumen

Crystal-clear communication

Driven and upbeat

People savvy

Customer-centric

Flexible schedule

Job description

Stay on trend with a free pair of prescription glasses every six months!

Oscar Wylee is a leading optometry company with 130+ stores located in Australia, New Zealand and Canada, employing 1000+ worldwide. We are committed to delivering exceptional patient care along with providing an affordable, unique and fashionable product to all.

We are an ambitious, solutions focused and energetic group passionate about making a positive difference to communities needing access to this important service.Our inhouse designers are influenced by the latest global fashion trends and bring the product to the customer direct from our manufacturers.

About the role

Join us as an Optical Assistant, and embark on a rewarding career journey. You'll receive comprehensive training, and our dedicated team will be right beside you, offering support every step of the way.

• Smash Sales Goals: Actively engage with customers to identify their needs and deliver top-notch service, aiming not only to meet but exceed sales targets.
• Expert Recommendations: Utilise your training to offer eyewear styling advice.
• Energise the Atmosphere: Bring a dynamic energy into the store, making every customer's visit an enjoyable and memorable one.
• Team Spirit: Consistently offer your support to fellow team members, contributing to a harmonious work environment.
• Boost Brand Presence: Take proactive steps to elevate the visibility and awareness of our brand.

About the person

This is a great opportunity for someone interested in obtaining healthcare experience in a familiar retail setting. Successful applicants will posses the following:

• Retail Acumen: Proven background in a fast-paced retail setting.
• Crystal-Clear Communication: Your communication is direct and easy to understand, complemented by outstanding listening skills.
• Driven and Upbeat: Your high level of motivation is infectious, and you bring a positive and friendly vibe wherever you are.
• People Savvy: You have the innate ability to connect with people, marked by approachability and empathy.
• Customer-Centric: You're passionate about delivering top-tier customer service in every interaction.
• Flexible Schedule: Your availability extends to late evenings and weekends.

We look forward to reading your application.

Due to the high volume of applications we typically receive for our roles we are only able to respond to shortlisted applications.However, by applying for this role you will have joined our talent community which will enable us to consider you for other opportunities with Oscar Wylee.