Customer Service and Optical Assistant

Oscar Wylee Pty Ltd.; Queensland; Hybrid; AUD 50,000 - 60,000; Full time

Benefits offered by this job

Free pair of prescription glasses every six months

Opportunities for relocation support

Job summary

A leading optometry company in Queensland is seeking an experienced Optical Retail Assistant to provide eye care and styling advice. The role involves dispensing lenses, building relationships with clientele, and assisting with store procedures. Candidates should have 1+ years in optical or 2+ years in retail, strong communication skills, and a desire to grow within the company. The organization supports relocation, fostering growth beyond the customer-facing role.

Qualifications

• 1+ years experience in optical or 2+ years retail sales experience.
• Previously entrusted with store opening/closing duties.
• Capable of building trusting and respectful relationships.

Responsibilities

• Provide eye care and eyewear styling advice to patients.
• Dispense lenses and frames as per prescriptions.
• Build meaningful relationships with clientele.

Skills

Optical knowledge

Retail sales experience

Attention to detail

Communication skills

Relationship building

Self-motivated

Education

Optical Dispensing Certificate IV

Job description

Stay on trend with a free pair of prescription glasses every six months!

Oscar Wylee is a leading optometry company with 130+ stores located in Australia, New Zealand and Canada, employing 1000+ worldwide. We are committed to delivering exceptional patient care along with providing an affordable, unique and fashionable product to all.

We are an ambitious, solutions focused and energetic group passionate about making a positive difference to communities needing access to this important service.Our inhouse designers are influenced by the latest global fashion trends and bring the product to the customer direct from our manufacturers.

About the role

We have a great blended fashion retail and healthcare experience to offer involving:

• Providing eye care and eyewear styling advice to patients and prospective clientele.
• Dispensing lenses and frames per prescriptions provided by our Optometrists.
• Build meaningful relationships with our clientele that gives them a reason to visit us again.
• Assist with opening and closing procedures.

About the person

• 1+ years experience in optical, or 2+ years retail sales experience
• Previously entrusted with store opening/closing duties
• Strong attention to detail and basic mathematical skills
• Confident, clear and effective communication skills
• Capable of building trusting and respectful relationships
• Self-motivated, positive and friendly manner

Optical Dispensing Certificate IV is highly desired, but not essential.

This is a great organisation for someone looking to continue to grow beyond a customer facing role and we are often able to support relocation to meet the work-life needs of our staff.

If you are interested in joining a growing global network of optometry service providers please apply.We look forward to reading your application.

Due to the high volume of applications we typically receive for our roles we are only able to respond to shortlisted applications.However, by applying for this role you will have joined our talent community which will enable us to consider you for other opportunities with Oscar Wylee.