Customer Service and Optical Assistant

Oscar Wylee Pty Ltd.; Traralgon; Sur place; AUD 30 000 - 39 000; Temps partiel

Résumé du poste

Oscar Wylee Pty Ltd. is seeking an Optical Assistant to join our in-store team in a fast-paced retail environment.

You will receive comprehensive training, and our supportive team will guide you through every step to ensure excellent patient care and customer experience. Key responsibilities include driving sales, offering expert eyewear styling advice, energising the store ambiance, collaborating with colleagues, and boosting brand presence with every customer interaction.

Qualifications

• Retail experience in a fast-paced setting.
• Clear, direct communication with listening skills.
• Motivated, friendly, and positive attitude.
• Ability to connect with people and show empathy.
• Passion for delivering excellent customer service.
• Availability for late evenings and weekends.

Responsabilités

• Smash Sales Goals: Engage customers to identify needs and exceed sales targets.
• Expert Recommendations: Offer eyewear styling advice based on training.
• Energise the Atmosphere: Bring energy to the store and enhance customer experience.
• Team Spirit: Support fellow team members for a harmonious workplace.
• Boost Brand Presence: Increase visibility and awareness of the Oscar Wylee brand.

Connaissances

Retail acumen

Crystal-clear communication

Driven and upbeat

People savvy

Customer-centric

Flexible schedule

Description du poste

Stay on trend with a free pair of prescription glasses every six months!

Oscar Wylee is a leading optometry company with 130+ stores located in Australia, New Zealand and Canada, employing 1000+ worldwide. We are committed to delivering exceptional patient care along with providing an affordable, unique and fashionable product to all.

We are an ambitious, solutions focused and energetic group passionate about making a positive difference to communities needing access to this important service.Our inhouse designers are influenced by the latest global fashion trends and bring the product to the customer direct from our manufacturers.

About the role

Join us as an Optical Assistant, and embark on a rewarding career journey. You'll receive comprehensive training, and our dedicated team will be right beside you, offering support every step of the way.

• Smash Sales Goals: Actively engage with customers to identify their needs and deliver top-notch service, aiming not only to meet but exceed sales targets.
• Expert Recommendations: Utilise your training to offer eyewear styling advice.
• Energise the Atmosphere: Bring a dynamic energy into the store, making every customer's visit an enjoyable and memorable one.
• Team Spirit: Consistently offer your support to fellow team members, contributing to a harmonious work environment.
• Boost Brand Presence: Take proactive steps to elevate the visibility and awareness of our brand.

About the person

This is a great opportunity for someone interested in obtaining healthcare experience in a familiar retail setting. Successful applicants will posses the following:

• Retail Acumen: Proven background in a fast-paced retail setting.
• Crystal-Clear Communication: Your communication is direct and easy to understand, complemented by outstanding listening skills.
• Driven and Upbeat: Your high level of motivation is infectious, and you bring a positive and friendly vibe wherever you are.
• People Savvy: You have the innate ability to connect with people, marked by approachability and empathy.
• Customer-Centric: You're passionate about delivering top-tier customer service in every interaction.
• Flexible Schedule: Your availability extends to late evenings and weekends.