Customer Service Advisor — Roofing & Building Supplies

No1 Roofing & Building Supplies; Sydney; On-site; AUD 42,000 - 60,000; Full time

Job summary

No 1 Roofing & Building Supplies in Mona Vale is seeking a dedicated Customer Service Representative to join our growing team. You will greet customers in person, handle phone and digital inquiries, process transactions using our ERP system, and prepare quotations.

Availability Monday to Friday with rotating Saturday mornings; hours negotiable for the right candidate. Experience in building supplies or roofing is desirable and you will support a high standard of customer service.

Qualifications

• Experience in building supplies or construction/roofing is desirable.
• Available to work Monday to Friday with rotating Saturday mornings.
• Hours negotiable for the right candidate.

Responsibilities

• Greeting and welcoming customers via phone, digital media, and in-person interactions.
• Processing transactions using our ERP system.
• Understanding customer needs and making tailored recommendations.
• Managing orders and preparing accurate quotations.
• Training and mentoring new employees to maintain high standards.

Skills

Customer service

Communication

Tools

ERP system

Job description

No 1 Roofing & Building Supplies in Mona Vale is seeking a dedicated Customer Service Representative to join our growing team. You will greet customers in person, handle phone and digital inquiries, process transactions using our ERP system, and prepare quotations.

Availability Monday to Friday with rotating Saturday mornings; hours negotiable for the right candidate. Experience in building supplies or roofing is desirable and you will support a high standard of customer service.