Customer Service Officer

Stratco (Australia) Pty Limited; Hobart; On-site; AUD 45,000 - 55,000; Full time

Job summary

Central Roofing Supplies in Hobart is seeking a motivated, customer-focused team member to join our Hobart based team. You will handle telephone customer service and sales, front counter guidance, and order entry, contributing to a responsive, market-leading service.

You will quote roofing and related products, liaise with the Sales Manager, and work within a close-knit team that values safety and attention to detail.

Qualifications

• Team player with a can-do approach.
• Basic computer literacy and data entry skills.
• Good customer focus with attention to detail and urgency to achieve results.
• Strong interpersonal and communication skills.
• Strong safety awareness for all within the workplace.

Responsibilities

• Telephone customer service and sales.
• Front counter sales, providing customer guidance.
• Keying of orders.
• Quoting of roofing, walling and general building products.
• Liaison with the Sales Manager.

Skills

Team player

Data entry

Customer focus

Interpersonal skills

Safety awareness

Job description

• Great team, all working together!
• Wide variety of work
• Professional company with an outstanding reputation

Central Roofing Supplies is a Tasmanian roofing and home improvements manufacturer. Located in Mornington, our extensive range of products includes roofing, rainwater products, patio systems, and an innovative range of fascia designs that are custom made in Hobart.

A fantastic opportunity has arisen for a motivated, customer focused team member to join our Hobart based team. Joining a highly regarded market leader, within a close-knit, collaborative team, your key areas of responsibility will include:

• Telephone customer service and sales
• Front counter sales, providing customer guidance
• Keying of orders
• Quoting of roofing, walling and general building products
• Liaison with the Sales Manager

About you

• A great team player with a can-do approach!
• Basic computer literacy and data entry skills
• Good customer focus with an eye for detail and a sense of urgency to achieve results
• Strong interpersonal and communication skills
• Stong safety awareness for all within the workplace