Customer Service

WKFC - Dapto; Port Kembla; On-site; AUD 42,000 - 60,000; Part time

Job summary

WKFC - Dapto is seeking a friendly Customer Service Representative for a bakery operation located in Port Kembla. You will greet customers, help them choose baked goods, and manage transactions to ensure a positive in-store experience.

Experience as a barista is preferred, with the ability to work weekends and holidays. You will help restock displays, keep the area tidy, and collaborate with teammates to maintain smooth daily bakery operations.

Qualifications

• Previous customer service experience preferred but not essential.
• Strong communication and interpersonal skills.
• Ability to work in a fast paced environment; weekends/holidays as needed.

Responsibilities

• Greet customers and provide excellent service; assist in selecting baked goods and answer product questions.
• Operate the cash register and handle transactions accurately; maintain a clean and organized workspace.

Skills

Customer service

Cash handling

Communication

Tools

POS system

Job description

Job Type: Permanent position | Casual position

Job Description

Role Overview Work between Port Kembla and Shellharbour We are seeking a friendly and enthusiastic Customer Service Representative to join our team.

As the face of our bakery, you will play a key role in ensuring our customers have a positive experience. Your responsibilities will include assisting customers, handling transactions, and maintaining a clean and organized workspace making Coffees.

Key Responsibilities

• Greet customers with a smile and provide excellent service. Assist customers in selecting baked goods and answer any inquiries about products. Operate the cash register and handle transactions accurately.
• Maintain cleanliness and organization in the bakery area. Restock shelves and ensure displays are visually appealing. Collaborate with team members to ensure smooth daily operations.

Requirements

• Requirements Previous customer service experience is preferred but not essential. Strong communication and interpersonal skills.
• Ability to work in a fast paced environment. A positive attitude and willingness to learn. Flexibility to work weekends and holidays as needed
• Barista experience.