Customer Sales & Service - Repco Rockingham - Casual

Repco; Western Australia; On-site; AUD 30,000 - 39,000; Full time

Benefits offered by this job

Safe and inclusive team environment

Staff discount across GPC AP brands

Industry award rates and penalty rates

Employee recognition programs

No late-night trading

Ongoing training and career dev

Private group for team updates

Job summary

Repco in Australia is seeking a Customer Sales & Service / Retail Assistant to help customers in store, over the phone, and online, delivering a great shopping experience.

The successful candidate must be available on weekends and flexible with hours. You will maintain showroom standards, process stock, and be a collaborative team member dedicated to safety and positive culture.

Qualifications

• Experience delivering friendly customer service in a retail environment.
• Ability to maintain clean, appealing showroom displays.
• Comfort with handling stock including lifting, bending and climbing as required.
• Willingness to work weekends and flexible hours.

Responsibilities

• Ensure every customer has a great shopping experience in person, over the phone and online.
• Provide genuine service and create moments that matter with customers.
• Use customer service to contribute to positive sales performance.
• Maintain showroom presentation and merchandising standards.
• Process stock; receive, dispatch and store stock.
• Be an enthusiastic, cooperative Repco team member and contribute to a positive team culture.

Skills

Customer service

Showroom merchandising

Stock handling

Teamwork

Job description

Customer service role, creating moments that matter for Repco customers. After market auto products in a retail & trade environment.

Customer Sales & Service / Retail Assistant

About the role:

At Repco we want to ensure that each customer has a great shopping experience in person, over the phone, and online.

The successful candidate is required to be available to work weekends and be flexible with hours throughout the week. Flexibility in scheduling is essential to meet the needs of the business.

Retail Assistant (Customer Sales & Service)

your key focus includes:

• Always have a safety focus to ensure your safety, and that of your teammates & customers
• Provide genuine service & create moments that matter with customers
• Use your strong customer service to contribute to positive sales performance
• Maintain exceptional showroom presentation & merchandising standards
• Process stock; receive, dispatch & store
• Be an enthusiastic, cooperative & collaborative Repco team member, and contribute to a positive team culture.

Note, this role will require lifting, bending & climbing.

Employee benefits include:

• A safe & inclusive team environment
• Attractive team member pricing across all GPC AP businesses
• Industry award rates of pay, penalty rates, fortnightly pay cycle
• Employee reward & recognition programs
• No late-night trading
• Ongoing training & career development
• Private FB group to keep in touch with work peers from around the country

Repco

Repco is a leader in the automotive aftermarket parts market and is one of the most widely recognised brands in Australia and New Zealand. Our brand stands for quality, expertise and knowledge, and our team members are valued and appreciated. We deliver careers and experiences that are supportive, rewarding, and inclusive, and we are passionately focused on safety, results, and continuous improvement. Repco is a division of GPC Asia Pacific.

To learn more about Repco, visit: www.repco.com.au or follow us on socials.

GPC Asia Pacific

Movement is in our DNA. We are GPC Asia Pacific: one of the largest industrial and automotive aftermarket parts and service suppliers in Australia, New Zealand, and Southeast Asia. Our iconic brands include Repco, NAPA and McLeod Accessories. Yet we are more than just a parts and service company. We propel people forward.

With over 8000 team members in Asia Pacific, and 60k+ globally, being part of Genuine Parts Company won’t leave you standing still. Reach is key to our success. Learn more about our business online at www.gpcasiapac.com.

GPC conducts its business without regard to sex, race, creed, color, religion, marital status, national origin, citizenship status, age, pregnancy, sexual orientation, gender identity or expression, genetic information, disability, military status, status as a veteran, or any other protected characteristic. GPC's policy is to recruit, hire, train, promote, assign, transfer and terminate employees based on their own ability, achievement, experience and conduct and other legitimate business reasons.