Customer Sales & Service - Repco Mount Barker - Casual

Repco; Mount Barker; On-site; AUD 45,000 - 55,000; Full time

Benefits offered by this job

Safe & inclusive team environment

Team member pricing across GPC AP

Industry award rates of pay

Fortnightly pay cycle

Employee recognition programs

No late-night trading

Ongoing training & career development

Private group to connect with peers

Job summary

Repco is seeking a Customer Sales & Service / Retail Assistant to deliver exceptional service across retail and trade environments. The role involves helping customers with parts and service needs, with weekend shifts and occasional weekday hours.

A valid driver’s licence is preferred for possible delivery duties, and automotive knowledge is advantageous. The successful candidate will contribute to a safe, welcoming shopping experience in-person, over the phone, and online, while maintaining

Qualifications

• Experience in customer service preferred.
• Interest in automotive products is helpful.
• Ability to lift, bend and climb as required.
• Weekend availability is essential to meet business needs.

Responsibilities

• Assist customers in-store, on the phone and online to drive sales.
• Maintain an appealing showroom and merchandising standards.
• Process stock receipts, dispatch and store items.
• Support team with deliveries and related duties as required.

Skills

Customer service

Retail sales

Merchandising

Team player

Job description

Customer service role, creating moments that matter for Repco customers. After market auto products in a retail & trade environment.

Customer Sales & Service / Retail Assistant

The successful candidate will need to be available to work flexible hours on Weekends with shifts during the week also available as required. Flexibility in scheduling is essential to meet the needs of the business.

Acurrent driver’s licence is preferred, as the role may involve occasional deliveries and other ad hoc driving duties.

Automotive or car knowledge and/or prior experience in the automotive industry is preferred, as it will help you better assist customers with parts and service needs.

About the role:

At Repco we want to ensure that each customer has a great shopping experience in person, over the phone, and online.

As a Retail Assistant (Customer Sales & Service) your key focus includes:

• Always have a safety focus to ensure your safety, and that of your teammates & customers
• Provide genuine service & create moments that matter with customers
• Use your strong customer service to contribute to positive sales performance
• Maintain exceptional showroom presentation & merchandising standards
• Process stock; receive, dispatch & store
• Be an enthusiastic, cooperative & collaborative Repco team member, and contribute to a positive team culture.

Note, this role will require lifting, bending & climbing.

We are open to receiving applications from people without industry knowledge.

Employee benefits include:

• A safe & inclusive team environment
• Attractive team member pricing across all GPC AP businesses
• Industry award rates of pay, penalty rates, fortnightly pay cycle
• Employee reward & recognition programs
• No late-night trading
• Ongoing training & career development
• Private FB group to keep in touch with work peers from around the country

Repco is a leader in the automotive aftermarket parts market and is one of the most widely recognised brands in Australia and New Zealand. Our brand stands for quality, expertise and knowledge, and our team members are valued and appreciated. We deliver careers and experiences that are supportive, rewarding, and inclusive, and we are passionately focused on safety, results, and continuous improvement. Repco is a division of GPC Asia Pacific.

To learn more about Repco, visit: www.repco.com.au or follow us on socials.

GPC Asia Pacific

Movement is in our DNA. We are GPC Asia Pacific: one of the largest industrial and automotive aftermarket parts and service suppliers in Australia, New Zealand, and Southeast Asia. Our iconic brands include Repco, NAPA, McLeod Accessories and Motion Industries. Yet we are more than just a parts and service company. We propel people forward.

With over 8000 team members in Asia Pacific, and 60k+ globally, being part of Genuine Parts Company won’t leave you standing still. Reach is key to our success. Learn more about our business online at www.gpcasiapac.com.

GPC conducts its business without regard to sex, race, creed, color, religion, marital status, national origin, citizenship status, age, pregnancy, sexual orientation, gender identity or expression, genetic information, disability, military status, status as a veteran, or any other protected characteristic. GPC's policy is to recruit, hire, train, promote, assign, transfer and terminate employees based on their own ability, achievement, experience and conduct and other legitimate business reasons.