Customer Sales & Service - Repco Palmerston - Casual

GPC Asia Pacific; Palmerston; On-site; AUD 38,000 - 50,000; Full time

Benefits offered by this job

Safe team environment

Staff pricing across GPC AP businesses

Industry award rates and penalty pay

Rewards & recognition programs

No late-night trading

Ongoing training & career development

Private FB group for nationwide peers

Job summary

Repco, a division of GPC Asia Pacific, is seeking a Retail Assistant to provide exceptional customer service across in-store, phone, and online channels. You will help maintain showroom presentation, support stock processes, and contribute to positive sales performance.

Role requires a safety-focused mindset, teamwork, and the ability to lift and handle stock. Training and career development are available in a supportive environment.

Qualifications

• Experience delivering genuine customer service in a retail environment.
• Ability to maintain showroom presentation and merchandising standards.
• Willingness to lift, bend and climb as part of duties.

Responsibilities

• Deliver great customer experiences in person, over the phone and online.
• Contribute to positive sales performance through service excellence.
• Maintain showroom standards and stock processes including receiving and dispatching.
• Be an enthusiastic Repco team member and support a positive team culture.

Skills

Customer service

Sales skills

Merchandising

Team player

Tools

POS system

Job description

Customer service role, creating moments that matter for Repco customers. After market auto products in a retail & trade environment.

Customer Sales & Service / Retail Assistant

About the role:

At Repco we want to ensure that each customer has a great shopping experience in person, over the phone, and online.

As a Retail Assistant (Customer Sales & Service) your key focus includes:

• Always have a safety focus to ensure your safety, and that of your teammates & customers
• Provide genuine service & create moments that matter with customers
• Use your strong customer service to contribute to positive sales performance
• Maintain exceptional showroom presentation & merchandising standards
• Process stock; receive, dispatch & store
• Be an enthusiastic, cooperative & collaborative Repco team member, and contribute to a positive team culture.

Note, this role will require lifting, bending & climbing.

Employee benefits include:

• A safe & inclusive team environment
• Attractive team member pricing across all GPC AP businesses
• Industry award rates of pay, penalty rates, fortnightly pay cycle
• Employee reward & recognition programs
• No late-night trading
• Ongoing training & career development
• Private FB group to keep in touch with work peers from around the country

Repco is a leader in the automotive aftermarket parts market and is one of the most widely recognised brands in Australia and New Zealand. Our brand stands for quality, expertise and knowledge, and our team members are valued and appreciated. We deliver careers and experiences that are supportive, rewarding, and inclusive, and we are passionately focused on safety, results, and continuous improvement. Repco is a division of GPC Asia Pacific.

To learn more about Repco, visit: www.repco.com.au or follow us on socials.

GPC Asia Pacific

Movement is in our DNA. We are GPC Asia Pacific: one of the largest industrial and automotive aftermarket parts and service suppliers in Australia, New Zealand, and Southeast Asia. Our iconic brands include Repco, NAPA, McLeod Accessories and Motion Industries. Yet we are more than just a parts and service company. We propel people forward.

With over 8000 team members in Asia Pacific, and 60k+ globally, being part of Genuine Parts Company won’t leave you standing still. Reach is key to our success. Learn more about our business online at www.gpcasiapac.com.

GPC conducts its business without regard to sex, race, creed, color, religion, marital status, national origin, citizenship status, age, pregnancy, sexual orientation, gender identity or expression, genetic information, disability, military status, status as a veteran, or any other protected characteristic. GPC's policy is to recruit, hire, train, promote, assign, transfer and terminate employees based on their own ability, achievement, experience and conduct and other legitimate business reasons.