Customer Sales & Service - Repco Gladstone - Casual

GPC Asia Pacific; Gladstone Regional; Remote; AUD 30,000 - 41,000; Full time

Benefits offered by this job

Safe environment

Member pricing

Industry pay rates

Rewards programs

No late-night trading

Training & development

Job summary

Repco in Queensland is seeking a friendly Retail Assistant (Customer Sales & Service) to help customers in store, over the phone, and online. The role involves lifting, bending and occasional deliveries, with a safety-first mindset.

You will maintain showroom presentation, process stock, and contribute to positive sales through genuine customer service and teamwork in a fast-paced retail environment. No industry knowledge required; training provided.

Qualifications

• Experience in customer service or retail is a plus.
• Strong communication and interpersonal skills.
• Willingness to learn and follow safety procedures.

Responsibilities

• Ensure a safe shopping experience for customers and teammates.
• Provide genuine service and create moments that matter for customers.
• Contribute to positive sales performance through excellent service.
• Maintain showroom presentation and merchandising standards.
• Process stock, receive, dispatch and store items.
• Be a cooperative team member and support a positive culture.

Skills

Customer service

Sales

Job description

Customer service role, creating moments that matter for Repco customers. After market auto products in a retail & trade environment.

Customer Sales & Service / Retail Assistant

About the role:

At Repco we want to ensure that each customer has a great shopping experience in person, over the phone, and online.

A current driver’s licence is preferred, as the role may involve occasional deliveries and other ad hoc driving duties

As a Retail Assistant (Customer Sales & Service) your key focus includes:

• Always have a safety focus to ensure your safety, and that of your teammates & customers
• Provide genuine service & create moments that matter with customers
• Use your strong customer service to contribute to positive sales performance
• Maintain exceptional showroom presentation & merchandising standards
• Process stock; receive, dispatch & store
• Be an enthusiastic, cooperative & collaborative Repco team member, and contribute to a positive team culture.

Note, this role will require lifting, bending & climbing.

We are open to receiving applications from people without industry knowledge.

Employee benefits include:

• A safe & inclusive team environment
• Attractive team member pricing across all GPC AP businesses
• Industry award rates of pay, penalty rates, fortnightly pay cycle
• Employee reward & recognition programs
• No late-night trading
• Ongoing training & career development
• Private FB group to keep in touch with work peers from around the country

Repco is a leader in the automotive aftermarket parts market and is one of the most widely recognised brands in Australia and New Zealand. Our brand stands for quality, expertise and knowledge, and our team members are valued and appreciated. We deliver careers and experiences that are supportive, rewarding, and inclusive, and we are passionately focused on safety, results, and continuous improvement. Repco is a division of GPC Asia Pacific.

To learn more about Repco, visit: www.repco.com.au or follow us on socials.

GPC Asia Pacific

Movement is in our DNA. We are GPC Asia Pacific: one of the largest industrial and automotive aftermarket parts and service suppliers in Australia, New Zealand, and Southeast Asia. Our iconic brands include Repco, NAPA, and McLeod Accessories. Yet we are more than just a parts and service company. We propel people forward.

With over 8000 team members in Asia Pacific, and 60k+ globally, being part of Genuine Parts Company won’t leave you standing still. Reach is key to our success. Learn more about our business online at www.gpcasiapac.com.

GPC conducts its business without regard to sex, race, creed, color, religion, marital status, national origin, citizenship status, age, pregnancy, sexual orientation, gender identity or expression, genetic information, disability, military status, status as a veteran, or any other protected characteristic. GPC's policy is to recruit, hire, train, promote, assign, transfer and terminate employees based on their own ability, achievement, experience and conduct and other legitimate business reasons.