Customer Sales & Service - Repco Mount Barker - Casual

Genuine Parts Company; Mount Barker; On-site; AUD 42,000 - 54,000; Full time

Benefits offered by this job

A safe & inclusive team environment

Attractive team member pricing acrossG

Industry award rates of pay, penalty &

Employee reward & recognition programs

No late-night trading

Ongoing training & career development

Job summary

Repco in Western Australia seeks a Retail Assistant to deliver customer sales and service across showroom, phone, and online channels. The role supports stock control, displays, and merchandise while keeping safety front and center.

Flexibility for weekend shifts; no late-night trading; training provided. A current driver’s licence is preferred and automotive knowledge is helpful but not required.

Qualifications

• Previous customer service experience preferred.
• Ability to contribute to a positive team culture.
• Willingness to learn showroom merchandising standards.

Responsibilities

• Provide genuine service and create moments that matter with customers.
• Maintain showroom presentation and merchandising standards.
• Process stock: receive, dispatch and store.
• Assist customers with parts and service needs.
• Operate in a safe manner to protect colleagues and customers.
• Be an enthusiastic Repco teammate and contribute to a positive culture.

Skills

Customer service

Teamwork

Shop showroom upkeep

Stock handling

Job description

Customer service role, creating moments that matter for Repco customers. After market auto products in a retail & trade environment.

Customer Sales & Service / Retail Assistant

The successful candidate will need to be available to work flexible hours on Weekends with shifts during the week also available as required. Flexibility in scheduling is essential to meet the needs of the business.

A current driver's licence is preferred, as the role may involve occasional deliveries and other ad hoc driving duties.

Automotive or car knowledge and/or prior experience in the automotive industry is preferred, as it will help you better assist customers with parts and service needs.

About the role:

At Repco we want to ensure that each customer has a great shopping experience in person, over the phone, and online.

As a Retail Assistant (Customer Sales & Service) your key focus includes:

• Always have a safety focus to ensure your safety, and that of your teammates & customers
• Provide genuine service & create moments that matter with customers
• Use your strong customer service to contribute to positive sales performance
• Maintain exceptional showroom presentation & merchandising standards
• Process stock; receive, dispatch & store
• Be an enthusiastic, cooperative & collaborative Repco team member, and contribute to a positive team culture.

Note, this role will require lifting, bending & climbing.

We are open to receiving applications from people without industry knowledge.

Employee benefits include:

• A safe & inclusive team environment
• Attractive team member pricing across all GPC AP businesses
• Industry award rates of pay, penalty rates, fortnightly pay cycle
• Employee reward & recognition programs
• No late-night trading
• Ongoing training & career development
• Private FB group to keep in touch with work peers from around the country

Repco is a leader in the automotive aftermarket parts market and is one of the most widely recognised brands in Australia and New Zealand. Our brand stands for quality, expertise and knowledge, and our team members are valued and appreciated. We deliver careers and experiences that are supportive, rewarding, and inclusive, and we are passionately focused on safety, results, and continuous improvement. Repco is a division of GPC Asia Pacific.

To learn more about Repco, visit: www.repco.com.au or follow us on socials.

GPC Asia Pacific

Movement is in our DNA. We are GPC Asia Pacific: one of the largest industrial and automotive aftermarket parts and service suppliers in Australia, New Zealand, and Southeast Asia. Our iconic brands include Repco, NAPA, McLeod Accessories and Motion Industries. Yet we are more than just a parts and service company. We propel people forward.

With over 8000 team members in Asia Pacific, and 60k+ globally, being part of Genuine Parts Company won't leave you standing still. Reach is key to our success. Learn more about our business online at www.gpcasiapac.com.

GPC conducts its business without regard to sex, race, creed, color, religion, marital status, national origin, citizenship status, age, pregnancy, sexual orientation, gender identity or expression, genetic information, disability, military status, status as a veteran, or any other protected characteristic. GPC's policy is to recruit, hire, train, promote, assign, transfer and terminate employees based on their own ability, achievement, experience and conduct and other legitimate business reasons.