Customer Sales & Service - Repco Morayfield - Casual

Genuine Parts Company; Morayfield; On-site; AUD 40,000 - 55,000; Full time

Job summary

Repco in Australia is seeking a Retail Assistant focused on customer sales and service across in-store, phone, and online channels. You will help customers, maintain showroom standards, and support stock handling while contributing to a positive team environment.

Flexibility to work across all seven days is essential, with lifting and occasional driving duties possible. Automotive knowledge is advantageous and training is provided.

Qualifications

• Customer service/retail experience preferred.
• Flexibility to work across 7 days and different shifts.
• Strong teamwork and safety focus.
• Basic automotive knowledge advantageous.

Responsibilities

• Assist customers in-store, over the phone, and online.
• Maintain showroom presentation and merchandising standards.
• Process stock, receive, dispatch and store items.
• Assist with deliveries when required and drive duties if applicable.

Job description

Customer service role, creating moments that matter for Repco customers. After market auto products in a retail & trade environment.

The successful candidate will need to be available to work flexible hours as the store is open 7 days a week. Flexibility in scheduling is essential to meet the needs of the business.

A current driver’s licence is preferred, as the role may involve occasional deliveries and other ad hoc driving duties.

About the role:

At Repco we want to ensure that each customer has a great shopping experience in person, over the phone, and online.

As a Retail Assistant (Customer Sales & Service) your key focus includes:

• Always have a safety focus to ensure your safety, and that of your teammates & customers
• Provide genuine service & create moments that matter with customers
• Use your strong customer service/retail experience to contribute to positive sales performance
• Automotive knowledge an advantage
• Maintain exceptional showroom presentation & merchandising standards
• Process stock; receive, dispatch & store
• Be an enthusiastic, cooperative & collaborative Repco team member, and contribute to a positive team culture.

Note, this role will require lifting, bending & climbing.

Employee benefits include:

• A safe & inclusive team environment
• Attractive team member pricing across all GPC AP businesses
• Industry award rates of pay, penalty rates, fortnightly pay cycle
• Employee reward & recognition programs
• No late-night trading
• Ongoing training & career development
• Private FB group to keep in touch with work peers from around the country

Repco is a leader in the automotive aftermarket parts market and is one of the most widely recognised brands in Australia and New Zealand. Our brand stands for quality, expertise and knowledge, and our team members are valued and appreciated. We deliver careers and experiences that are supportive, rewarding, and inclusive, and we are passionately focused on safety, results, and continuous improvement. Repco is a division of GPC Asia Pacific.

To learn more about Repco, visit: www.repco.com.au or follow us on socials.

GPC Asia Pacific

Movement is in our DNA. We are GPC Asia Pacific: one of the largest industrial and automotive aftermarket parts and service suppliers in Australia, New Zealand, and Southeast Asia. Our iconic brands include Repco, NAPA & McLeod Accessories. Yet we are more than just a parts and service company. We propel people forward.

With over 8000 team members in Asia Pacific, and 60k+ globally, being part of Genuine Parts Company won’t leave you standing still. Reach is key to our success. Learn more about our business online at www.gpcasiapac.com.

GPC conducts its business without regard to sex, race, creed, color, religion, marital status, national origin, citizenship status, age, pregnancy, sexual orientation, gender identity or expression, genetic information, disability, military status, status as a veteran, or any other protected characteristic. GPC's policy is to recruit, hire, train, promote, assign, transfer and terminate employees based on their own ability, achievement, experience and conduct and other legitimate business reasons.