Customer Sales Coordinator

Carroll Consulting Group; Gold Coast City; On-site; AUD 65,000 - 90,000; Full time

Benefits offered by this job

Investment in people

Private Australian manufacturer

Industry leadership

Job summary

Carroll Consulting Group is seeking an office-based Internal Sales / Sales Support professional at a growing Australian manufacturer on the Gold Coast. You will maintain relationships with existing key customers, process quotes and manage opportunities from inbound leads to order.

You will work with a small team, ensure CRM accuracy, provide bespoke support, and contribute to business growth while upholding the company values.

Qualifications

• Sales or customer service/account management experience in a B2B environment.
• Strong verbal and written communication skills.
• Experience with CRM management.
• Strong computer skills.
• Ability to manage time effectively.
• Experience working in an autonomous environment or with a small team.

Responsibilities

• Maintain relationships with existing key customers.
• Manage and quote new opportunities generated through inbound leads and enquiries.
• Convert and administer sales opportunities from quote to order.
• Provide bespoke support and advice to customers.
• Record, manage and maintain all activities in CRM.
• Actively support and model the values of the organisation.

Skills

B2B sales

CRM management

Communication skills

Time management

Autonomous work

Adaptability

Job description

• Australian Manufacturer
• Highly regarded, quality product
• Substantial investment in equipment & people

About the company

ThisYatala basedcompany has developed an enviable reputation for design, fabrication, quality, and service.Market leaders in the manufacture of pliable thermoplasticproductsforfluidcontainment incommercial and industrialapplications. Offering a wide range of innovative solutions from technical design and support to installation and final testing acrossnumerousindustries.

About the role

Responsibleformaintainingexisting customers. Providing support, processing quotes, andmanagingsales opportunities whilemaintainingCRM accuracy.Reporting to the Sales Manager,this isan office-based role.

Duties

• Maintain relationships with existingkeycustomers
• Manage & quote new opportunities that are generated through inbound leads & enquiries
• Conversion/ administrationof sales opportunities from quote to order
• Provide bespoke support and advice
• Record, manage andmaintainall activities in CRM
• Actively support and model the values of the organisation

Skills & experience

• Sales or customer service/ account managementexperience inaB2B environment. Ideallywithin construction, civil, plumbing or building related industry,howeverthis isnot mandatory as you will bewellsupported by a technical team
• Flexibility/ Adaptability- A proactive approach to supporting colleagues and contributing to the success of the company
• Strong verbal and written communication
• Ideally experience with longer lead time environments
• CRM management
• Strong computer skills
• Strongtime management
• Experience working in an autonomous environment and / or with a small team

Benefits

• Substantial & ongoing investment in peopleand equipment
• Supportive, stable privately owned Australian manufacturer
• Regarded as industry leaders who can provide solutions that others are unable to do

About the Culture

Be part of a progressive and growing company. Success has been achieved through a commitment to internally developing staff and quality processes. This is a workplace that is passionate and proud of the products they deliver. Increasing demand and recognition for the quality products they produce, and their down-to-earth approach means success will continue, ensuring a stable long-term environment.

If you have been interested in roles such asInternalSales, Sales Support, Key Account Specialist or Sales Administration Specialist, this position would be an ideal match for you.