Customer-Focused Warehouse & Counter Associate

HoseCo Australia Pty Ltd; Brisbane; On-site; AUD 42,000 - 54,000; Full time

Job summary

HoseCo Brisbane is seeking a self-motivated team member for warehouse and counter service duties. The role involves serving customers at the trade counter, processing sales through POS, and maintaining warehouse housekeeping.

You will receive, process and pack orders, prepare dispatches, and uphold safety standards. The successful candidate will have prior customer service experience, be able to work in a team and autonomously, and adapt to changing needs.

Qualifications

• Experience in customer-facing roles.
• Strong team player with flexible attitude.
• Willing to comply with safety and quality procedures.

Responsibilities

• Serve customers at the trade counter with product information and recommendations.
• Process sales through the POS system.
• Maintain and clean the warehouse area.
• Receive, process and pack orders timely and accurately.
• Prepare orders for dispatch and shipping.
• Maintain safety and comply with HSE standards and quality procedures.
• Support HoseCo values and culture.

Skills

Customer service

Teamwork

Adaptability

Physical fitness

Tools

POS system

Job description

HoseCo is an industry leading Australian business specialising in the design, manufacture, testing and supply of hose, fittings and hose assemblies. We are focused on quality solutions & services and offer a complete range of industrial, hydraulic and offshore hose and fittings.

We here at HoseCo pride ourselves on providing outstanding experiences for both our customers and staff. We are committed to providing a safe & fulfilling work environment and offer room for progression for driven individuals. We hold our values at the core of everything we do;

We Can– Mindset is everything

One Team– We're better together

Outward Looking– Best Solutions

With 5 facilities across Australia located in Perth, Brisbane and Darwin, we are building on over 25 years of success and continue to look for what’s next to drive us forward into the future.

The Role

We are looking for a self-motivated and enthusiastic team member to join our Brisbane branch, for warehouse and counter service duties. This is a dynamic and role and would suit out going person to provide our customers with a positive and reliable experience.

Reporting to the Team Leader your key focus will include:

Servicing customers at the trade counter with providing product information and recommendations

Processing sales through our POS system

Maintaining and housekeeping of the warehouse

Receiving, processing and packing of orders in a timely and accurate manner

Preparing orders for dispatch and shipping

Always have a safety focus and adhere to HSE standards and Quality control procedures

Support and promote HoseCo’s values

Skills and Experience

We are looking for someone who is:

Solutions focused with a strong work ethic

Able to work closely with others in a team environment, as well as autonomously when required

Willing to adapt to changing business requirements

Physically fit

Our ideal candidate will have;

Previous experience in a customer service role

Industry experience is preferred but not required.

The successful candidate will be required to provide a police check from within the last 12 months, a pre-employment medical including drug & alcohol screening may also be required.

This is a fantastic opportunity to join a growing and successful company with a supportive team culture.

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