Customer-Facing Console Operator | Barista Training & Growth

OTR; City Of Bunbury; On-site; AUD 45,000 - 60,000; Full time

Benefits offered by this job

App discounts

Barista training

Step Up Incentive Program

Career development

Job summary

OTR is looking for a Console Operator to deliver outstanding customer service, keep the store inviting and well-stocked, and help guests with product knowledge and promotions. The role suits a proactive team member who can work independently and handle busy periods.

You’ll be on your feet, may lift items, and must be available for flexible hours including nights and weekends. Training in barista coffee is provided as part of our perks.

Qualifications

• Demonstrated ability to deliver outstanding customer service
• Comfortable working both independently and in a team
• Able to multi-task and manage time in a fast-paced store environment
• Willingness to learn about products and promotions

Responsibilities

• Provide great customer experiences and ensure the store is clean, stocked, and welcoming
• Work effectively in a busy retail setting with flexibility for shifts
• Assist guests with product knowledge and recommendations
• Support barista coffee offerings and shop-wide promotions

Skills

Customer service

Teamwork

Multi-tasking

Time management

Willing to learn

Job description

OTR is looking for a Console Operator to deliver outstanding customer service, keep the store inviting and well-stocked, and help guests with product knowledge and promotions. The role suits a proactive team member who can work independently and handle busy periods.

You’ll be on your feet, may lift items, and must be available for flexible hours including nights and weekends. Training in barista coffee is provided as part of our perks.