Customer Experience & Vehicle Detailing Specialist

Pacific Automotive Holdings; Gosford; On-site; AUD 50,000 - 70,000; Full time

Benefits offered by this job

Sales incentive program

Employee rental discounts (up to 40%)

Training and development

Career progression opportunities

Variety in work

Supportive team environment

Global brand experience

Job summary

SIXT Australia is hiring a Customer Experience Agent / Vehicle Detailer at our Gosford/Charmhaven locations. You’ll blend customer service with hands-on vehicle detailing and daily branch operations to ensure top-quality rentals.

Join a global car rental brand that values a positive attitude, reliability and a willingness to learn. Expect a dynamic, team-based environment with opportunities for growth and incentives.

Qualifications

• Experience in customer service, retail, hospitality or vehicle detailing preferred.
• Willingness to learn and flexibility for a 7-day rotating roster.
• Current, unrestricted full Australian driver’s licence.

Responsibilities

• Deliver exceptional customer service throughout the rental experience.
• Manage bookings, collections, returns and customer inquiries.
• Identify needs and promote vehicle upgrades and additional rental products.
• Achieve individual and branch sales and customer service targets.
• Wash, vacuum, clean and detail vehicles to SIXT standards.
• Inspect vehicles, record damage and ensure readiness for customer collection.
• Support fleet management and daily branch operations.

Skills

Customer service

Sales

Communication

Attention to detail

Multitasking

Driver's license

Job description

SIXT Australia is hiring a Customer Experience Agent / Vehicle Detailer at our Gosford/Charmhaven locations. You’ll blend customer service with hands-on vehicle detailing and daily branch operations to ensure top-quality rentals.

Join a global car rental brand that values a positive attitude, reliability and a willingness to learn. Expect a dynamic, team-based environment with opportunities for growth and incentives.