Customer Experience & Sales Specialist

The Good Guys; Queensland; Hybrid; AUD 42,000 - 54,000; Full time

Benefits offered by this job

Employee discount

Benefits app

Hybrid work option

Employee assistance program

Job summary

The Good Guys in Queensland is seeking a customer-focused team member to support sales growth and deliver an outstanding shopping experience. You will contribute to profitable sales while helping families find great deals on home appliances and electronics, and you will assist customers with product information and queries.

Join a fast-paced, flexible workplace that values teamwork, diversity, and development.

Qualifications

• Customer-focused approach to service.
• Strong communication and interpersonal skills.
• Ability to work in a team and handle customer queries respectfully.

Responsibilities

• Deliver exceptional and consistent customer service
• Delivery quality, profitable sales according to an established budget
• Work collaboratively as part of a team to deliver great customer service and be able to answer any queries
• Ensure all visual merchandise is presented to a quality standard
• Monitor and assist with the web orders that come through to store, this includes picking the stock, wrapping it and organizing delivery of the items in a timely manner.

Skills

Customer service

Sales

Communication

Education

High School Diploma

Job description

The Good Guys in Queensland is seeking a customer-focused team member to support sales growth and deliver an outstanding shopping experience. You will contribute to profitable sales while helping families find great deals on home appliances and electronics, and you will assist customers with product information and queries.

Join a fast-paced, flexible workplace that values teamwork, diversity, and development.