Customer Experience Banking Advisor (Part-Time)

NAB; Broken Hill; On-site; AUD 26,000 - 34,000; Part time

Benefits offered by this job

Discounts on banking products

Travel & fitness discounts

Parental leave

Religious leave

Volunteer leave

Job summary

NAB is looking for a Branch Customer Advisor in Cootamundra to deliver a seamless banking experience. You will be the first point of contact, helping customers open accounts, handle unsecured lending queries, and process banking transactions.

The role emphasizes customer-centric service, accuracy, and a welcoming, inclusive team culture. Hours are Monday to Friday, 9:00am - 1:00pm, with NAB offering career development and a range of employee benefits.

Qualifications

• Demonstrated commitment to delivering quality customer experiences.
• Ability to identify suitable banking products and services for customers.
• Strong attention to detail in all customer transactions.

Responsibilities

• Support NAB’s Cootamundra Branch as the first point of contact for customers.
• Identify suitable products and services for customers, including accounts and basic transactions.
• Promote Smarter Banking options for simple, secure self-service experiences.

Skills

Customer service

Teamwork

Attention to detail

Inclusion mindset

Job description

NAB is looking for a Branch Customer Advisor in Cootamundra to deliver a seamless banking experience. You will be the first point of contact, helping customers open accounts, handle unsecured lending queries, and process banking transactions.

The role emphasizes customer-centric service, accuracy, and a welcoming, inclusive team culture. Hours are Monday to Friday, 9:00am - 1:00pm, with NAB offering career development and a range of employee benefits.