Customer Experience & Admin Pro - Immediate Start, FT

Superior Engineering; Burpengary; On-site; AUD 50,000 - 65,000; Full time

Benefits offered by this job

Modern headquarters

Overtime with penalty rates

Immediate start

Job summary

Superior Engineering in Burpengary, North Brisbane, is seeking a Customer Relations & Administration Officer to be the friendly voice and organised backbone behind orders and inquiries. The role blends customer service with administrative tasks in a fast-moving manufacturing environment.

You will answer calls and emails, update customers on orders and production progress, process purchase orders, liaise with suppliers and freight partners, and support the sales team to deliver an outstanding

Qualifications

• 2+ years' experience in customer service or administration.
• Excellent communication and organization skills.
• Comfortable working in a manufacturing environment.

Responsibilities

• Answer customer phone calls and email enquiries.
• Provide updates on orders and manufacturing progress.
• Process purchase orders and administrative tasks.
• Liaise with suppliers and freight companies.
• Support the sales team.
• Help deliver an exceptional customer experience from start to finish.

Skills

MS Word

MS Excel

MS Outlook

Tools

ERP/EMS systems

Job description

Superior Engineering in Burpengary, North Brisbane, is seeking a Customer Relations & Administration Officer to be the friendly voice and organised backbone behind orders and inquiries. The role blends customer service with administrative tasks in a fast-moving manufacturing environment.

You will answer calls and emails, update customers on orders and production progress, process purchase orders, liaise with suppliers and freight partners, and support the sales team to deliver an outstanding