Customer-Driven Sales Specialist (Fencing)

Oxworks; Newcastle-Maitland; On-site; AUD 50,000 - 70,000; Full time

Benefits offered by this job

Career development opportunities

Ongoing training and learning

Positive team culture

Employee Assistance Program (EAP)

Monthly team lunches

Long-term job security

Job summary

Oxworks, Australia’s leading fencing products manufacturer, is seeking a Sales Officer for the Thornton Branch. This full-time role runs Monday to Friday, 7:00 am to 4:00 pm, offering a chance to develop sales and customer-service skills within a supportive team.

You will handle enquiries from retail, trade and walk-ins, prepare quotes, and drive orders and invoices while building lasting customer relationships. Oxworks is Australian-owned and values career development and training.

Qualifications

• Experience in sales or customer service, preferably in manufacturing.
• Strong communication and interpersonal abilities with a customer focus.
• Detail-oriented with ability to prepare accurate quotes and process orders efficiently.
• Good time management and organisational skills to prioritise tasks.
• Proficiency with CRM/ERP and MS Office; willingness to learn.
• Proactive team player focused on meeting sales targets and delivering great outcomes.

Responsibilities

• Provide exceptional service to retail, trade and walk-in customers via phone, email and in person.
• Prepare accurate quotes and convert opportunities into orders and invoices.
• Follow up on quotes promptly to maximise sales and hit targets.
• Coordinate orders, deliveries and requirements with branch, warehouse and internal teams.
• Build strong relationships, resolve enquiries and promote Oxworks products and services.
• Identify new sales opportunities and monitor competitor activity while maintaining product knowledge.

Skills

Sales experience

Customer service

Communication skills

Attention to detail

Quote preparation

Order processing

Time management

Organisational skills

Team player

Achieving sales targets

Tools

Microsoft Office

CRM software

ERP systems

Job description

Oxworks, Australia’s leading fencing products manufacturer, is seeking a Sales Officer for the Thornton Branch. This full-time role runs Monday to Friday, 7:00 am to 4:00 pm, offering a chance to develop sales and customer-service skills within a supportive team.

You will handle enquiries from retail, trade and walk-ins, prepare quotes, and drive orders and invoices while building lasting customer relationships. Oxworks is Australian-owned and values career development and training.