Customer Delivery Representative - Toowoomba

Australian Motoring Services Pty; Toowoomba Regional; On-site; AUD 52,000 - 68,000; Full time

Job summary

Australian Motoring Services is seeking a Customer Delivery Representative to join our Toowoomba team. This hands-on role supports the Club Assist network, delivering stock to customers on scheduled runs and ensuring timely service.

You will perform daily safety checks, manage stock and cash movements, and handle documentation with contractors and customers in a fast-paced environment. MR and forklift licences are required.

Qualifications

• Experience in a warehouse or distribution environment.
• Strong customer service skills with the ability to build lasting relationships.
• Ability to work safely with physical tasks and lifting.

Responsibilities

• Delivering stock to customers as per scheduled runs, ensuring timely and reliable service.
• Maintaining consistent service frequency across your customer base.
• Completing daily safety checks and adhering to HSE standards.
• Accurately managing stock and cash movements.
• Processing warranty replacements in line with standard procedures.
• Managing stock in accordance with Stock on Hand policies.
• Ensuring all required documentation is completed for each customer interaction.

Skills

Warehouse experience

Customer service

Attention to detail

Basic written English

Safety oriented

Communication skills

MR licence

Forklift licence

Job description

At Australian Motoring Services, we're proud to bring together trusted brands like Club Assist to deliver essential services to our members and customers across Australia.
As we continue to grow, we're looking for a Customer Delivery Representative to join our team based in Toowoomba.

This is a hands-on, autonomous and fast-paced role where you'll work behind the scenes to keep our operations running smoothly, safely, and efficiently. Supporting the Club Assist network, you'll play a key part in ensuring our customers and contractors receive the right products, at the right time.

What you'll be doing:

• Delivering stock to customers as per scheduled runs, ensuring timely and reliable service
• Maintaining consistent service frequency across your customer base
• Completing daily safety checks and adhering to HSE standards
• Accurately managing stock and cash movements
• Processing warranty replacements in line with standard procedures
• Managing stock in accordance with Stock on Hand policies
• Ensuring all required documentation is completed for each customer interaction

About you:

• Experience in a warehouse or distribution environment
• Reliable, trustworthy, and someone who takes pride in a job well done
• Strong customer service skills with the ability to build lasting relationships
• Comfortable with physical work, including regular lifting (average 17kg)
• Current forklift licence (LF or LO)
• Minimum MR driver's licence
• Good computer skills and strong attention to detail
• Committed to safety and maintaining high standards
• Confident communicator with basic written English skills
• Able to work well under pressure in a fast-paced environment

Who are we and why join us?

Australian Motoring Services (AMS) brings together leading motoring organisations and services, including Club Assist-specialists in battery sourcing, storage, and installation. Together, we keep people moving, support essential services, and are increasingly focused on sustainable solutions for the future.

At AMS, we're building a culture that's collaborative, supportive, and grounded in trust. You'll be part of a high-performing team that values autonomy, transparency, and getting the job done right. If you're someone who enjoys being hands-on and making a real impact, you'll fit right in.

We're committed to Equal Employment Opportunity, ethical practices, and fostering a diverse and inclusive workplace.

Please note: You must have full Australian work rights to be considered. No agencies, please.