Customer Care Specialist – Aged Care

Alwyndor; Adelaide; Híbrido; AUD 46.000 - 66.000; Jornada completa

Descripción de la vacante

Alwyndor, located in the seaside suburb of Hove, is hiring a Customer Care Assistant for its busy team. You will handle high-volume inbound calls, provide administrative support, and coordinate appointments for clients and families. The role suits a proactive communicator with strong data entry skills and a willingness to work a weekday roster.

We offer a $40.88 per hour rate plus salary packaging. A National Police Certificate and a functional assessment are required prior to starting.

Formación

• Data entry skills
• Ability to confidently manage high call volumes
• Excellent verbal and written communication
• High self-motivation and reliability
• Experience with database administration (desirable)

Responsabilidades

• Manage high-volume inbound phone calls as primary contact
• Provide prompt administrative support to clients, visitors, volunteers and staff
• Be the first point of contact via phone or in person, directing queries to the right team
• Book, cancel and update client appointments on behalf of stakeholders

Descripción del empleo

Alwyndor, located in the seaside suburb of Hove, is hiring a Customer Care Assistant for its busy team. You will handle high-volume inbound calls, provide administrative support, and coordinate appointments for clients and families. The role suits a proactive communicator with strong data entry skills and a willingness to work a weekday roster.

We offer a $40.88 per hour rate plus salary packaging. A National Police Certificate and a functional assessment are required prior to starting.