Customer Banking Manager - Broome (Full Time)

CommBank; Sydney; On-site; AUD 90,000 - 120,000; Full time

Job summary

CommBank in Broome is seeking a Customer Banking Manager on a full-time basis. As the 2IC to the Branch Manager, you will lead the team, ensure smooth branch operations, and deliver exceptional service to our diverse customer base.

This role offers a clear path to responsibility; banking experience isn't essential, but you should be capable, quick to learn, and ready to take ownership. Rosters are predetermined, Monday to Friday, 8:30am to 4:50pm.

Qualifications

• Proven ability to lead a branch team and drive customer outcomes.
• Strong coaching and mentoring skills.
• Track record in sales and delivering service excellence.

Responsibilities

• Lead and develop the branch team to meet targets and service standards.
• Coach staff to deliver lending, deposits, and wealth products.
• Build strong customer relationships and community networks.

Skills

Leadership

Team Coaching

Sales

Customer Service

Job description

We're looking for a Customer Banking Manager to join our Broome branch in full-time basis.

Please note that rosters are predetermined. Before applying, please ensure you are available to cover the following roster:

Roster: Monday to Friday - 8:30am - 4:50pm - 38 hours per week.

This is a great opportunity for someone who is ready to take on more responsibility and play a key leadership role within a branch. As the 2IC, you will work closely with an experienced and supportive Branch Manager, helping lead the team, deliver great outcomes for our customers and keep the branch running at its best.

Banking experience isn't essential. We are looking for someone capable and curious who learns quickly, connects well with people and is comfortable stepping up and taking ownership. You may already be a leader, or you may be someone with strong potential who is ready for that next opportunity.

What matters most is that you bring good judgement, energy and a genuine desire to make a difference for customers and your team. We can teach you banking, and you will have a strong Branch Manager alongside you to help you learn, develop and succeed.

See yourself in our team

As a trusted figure in your local community, we'll empower you to build strong networks and develop new and innovative business opportunities for your team. This is your opportunity to lead, coach and develop your team, assisting them to achieve individual and team targets as well as fostering their individual career development aspirations.

Do work that matters

As Branch Manager in
Broome, you'll be passionate about leading your team to deliver exceptional service to our diverse range of customers. Using your expertise in motivation, you'll coach your team in offering a range of lending, deposit and wealth management products and services to both new and existing customers.

The Retail Bank is the public face of CommBank - in branches, on the phone, through video conferencing and online. Together we deliver a seamless banking experience to over 10 million of our personal and small business customers. Supported by world class technology, we're able to offer market-leading products that best suit their financial needs and goals.

What will help you succeed?

We're looking for a highly motivated candidate with the ability to lead a team to achieve great outcomes in a busy and driven environment. This, along with a proven successful track record in sales, leadership skills and the ability to develop and mentor a team are essential to the role.

You'll be the benchmark for your team, always acting with integrity and placing the customer at the heart of all of your decisions.

With us, you'll help customers make the right financial decisions and achieve their dreams.

At Commbank, we're determined to make a real difference for Aboriginal and/or Torres Strait Islander Peoples. You'll be part of a community that'll support you professionally and personally, every step of the way. Beyond your team, you'll also have the opportunity to network across our Indigenous Employee Network, linking to Indigenous employees across CommBank.

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