Customer Advisor - Noosa, QLD

National Australia Bank Ltd.; Noosa Shire; Hybrid; AUD 45,000 - 60,000; Full time

Job summary

National Australia Bank Ltd. Noosa branch is seeking a Branch Customer Advisor to deliver a seamless, customer-centric banking experience.

You’ll be the first contact for customers, help with account openings and banking transactions, and promote Smarter Banking options to make banking simple, safe and digital-friendly. Join a diverse, inclusive workplace that values equity and respects authentic selves, with hours 8:30am–5:00pm, Monday to Friday, and opportunities to learn and grow as you

Responsibilities

• Support NAB's Noosa branch by being the first point of contact for customers; assist with account openings and banking transactions.
• Demonstrate Smarter Banking options (self-service and digital) to promote simple, secure banking.
• Deliver a seamless, tailored customer experience and uphold high customer service standards.

Job description

Branch Customer Advisor - Banking - Noosa

• Are empowered to make a positive difference for customers and communities
• Given the opportunity to learn, grow and achieve.
• Deliver a seamless, consistent, and tailored customer experience every day

Our people are customer obsessed. They prioritise the needs and satisfaction of the customer above all else. Our mindset fosters innovation and creates strong, lasting customer relationships as we strive to be the most customer centric company in Australia and New Zealand.

Each day, you'll go above and beyond to:

• Support NAB'sNoosa Branch by being the first point of contact for our customers; putting them at the centre of everything you do.
• Identify the most suitable products and services for customers: like account opening, unsecured lending and banking transactions
• Demonstrate our Smarter Banking options (self-service and digital) for customers; making so banking is simple, easy and secure.

We're looking for the brightest minds to deliver the best for our customers. We'd love for you to have:

• A passion for delivering quality, gold-class experiences for NAB's diverse range of customers
• A team player with a keen eye for detail ensuring every, transaction is efficient and accurate
• Customer centric thinking and an appreciation for inclusion and the diversity of our customers

The Hours (5 days per week):

Join our team in this role within the hours 8:30am - 5:00pm, Monday to Friday.

A diverse and inclusive workplace works better for everyone

We know that our people make us who we are. That's why we have built a culture of equity and respect - where everyone feels valued and appreciated for being their authentic selves. In partnership with our multiple Employee Resource Groups (ERGs) we continue to foster an inclusive environment, where all NAB colleagues' unique backgrounds and identities are understood, respected and celebrated. We are committed to providing an environment where you can work your way.