Custody & Settlements Team Lead: Drive Excellence

Apex Group Ltd; Sydney; On-site; AUD 120,000 - 180,000; Full time

Job summary

Apex Group in Sydney is seeking a Custody Team Leader to oversee the Settlements team, delivering top-class settlement and custody services. You will drive a data-driven culture, manage KPIs, and collaborate across departments to improve client outcomes.

The role requires a finance background, several years in settlements, and proven leadership with strong stakeholder management. This position is based in Sydney and involves an on-site work model within the Australia market.

Qualifications

• Tertiary qualification in Finance or related field preferred.
• Several years’ experience within Settlements or a related Financial Operations role.
• Ability to drive continuous improvement and manage projects.

Responsibilities

• Lead the Settlements team to create a culture of collaboration, high performance and engagement.
• Manage team KPIs through regular 1-1s and team meetings.
• Ensure skills alignment and upskilling within the team; identify training needs.
• Allocate client funds appropriately and rotate funds for cross-training.
• Identify efficiency initiatives and continuous service improvements.
• Input into product roadmaps and support testing of new developments.
• Monitor client trades and corporate actions for accuracy and timeliness.
• Maintain current Settlements processes in Promapp and resolve reconciliation breaks.
• Support ad-hoc duties as required by the business.

Skills

Finance degree / qualifications

Settlements experience

Leadership

Stakeholder management

Problem solving

Excel

Australian market knowledge

Education

Tertiary qualification in Finance or related field

Tools

MS Excel

Job description

The Apex Group was established in Bermuda in 2003 and is now one of the world’s largest fund administration and middle office solutions providers. Our business is unique in its ability to reach globally, service locally and provide cross-jurisdictional services. With our clients at the heart of everything we do, our hard-working team has successfully delivered on an unprecedented growth and transformation journey, and we are now represented by over circa 13,000 employees across 112 offices worldwide. Your career with us should reflect your energy and passion. That’s why, at Apex Group, we will do more than simply ‘empower’ you. We will work to supercharge your unique skills and experience. Take the lead and we’ll give you the support you need to be at the top of your game. And we offer you the freedom to be a positive disrupter and turn big ideas into bold, industry-changing realities. For our business, for clients, and for you.

Custody Team Leader

Location : Sydney

Description

This role will lead the Settlements team to deliver a top-class Settlements and Custody service to our clients. We are looking for someone to lead the team, building and maintaining a supportive, driven, and continuous improvement focused culture. This will require proactively managing our SLAs through a data-driven approach and looking for ways we can improve the service we offer to clients including problem solving, using good judgement, and collaborating with leaders across departments.

What You Will Be Doing

• Lead the Settlements team to create and drive a culture of collaboration, high performance, and engagement
• Manage the Settlements team including setting and monitoring team members KPI’s and performance to KPI’s through regular 1-1’s and team meetings
• Responsible for ensuring that there are the right skills across the team with a focus on upskilling and professional development, identifying any staff training needs and determining how to fill any gaps
• Ensure the Settlements team is allocated appropriate client funds and that there is a regular rotation of funds amongst the team to support ongoing cross-training
• Identify and implement process efficiency initiatives for Settlements and continuously look for ways to improve the service we offer to clients
• Provide input into product roadmaps, ensuring key requirements for Settlements get the right focus and development, supporting testing of new developments as required
• Monitor and ensure that all client investment trades are entered into the appropriate systems and actioned in accordance with the client service delivery requirements
• Monitor and ensure that all client corporate actions are processed in an accurate and timely manner
• Ensure that the Settlements processes and procedures in Promapp are always current
• Ensure any Reconciliation breaks are investigated and cleared in a timely manner
• Other ad-hoc duties as reasonably required by the business

Skills Required

• Tertiary qualification in Finance or a related specialisation (preferred)
• Several years’ experience within Settlements or a related Financial Operations role
• Naturally inquisitive mind and use of initiative with a focus on continuous improvement with a proven experience driving new initiatives and project management
• Ability to create an open and inclusive team culture and drive high-performance
• Self-starter, supportive and collaborative with a team-oriented approach
• Demonstrated ability to manage stakeholders and influence at a senior level
• Displays good judgement and decision-making skills
• Ability to solve complex problems, with strong attention to detail and critical thinking skills
• Excellent written and verbal communication skills
• Proficient in MS Excel at an intermediate to advanced level
• Sound knowledge of the fund administration industry and Australia market

What you will get in return

• A genuinely unique opportunity to be part of an expanding large global business;
• Competitive remuneration commensurate with skills and experience;
• Training and development opportunities

Additional information

We are an equal opportunity employer and ensure that no applicant is subject to less favoured treatment on the grounds of gender, gender identity, marital status, race, colour, nationality, ethnicity, age, sexual orientation, socio-economic, responsibilities for dependants, physical or mental disability. Any hiring decision are made on the basis of skills, qualifications and experiences.

We measure our success as a business, not only by delivering great products and services and continually increasing our assets under administration and market share, but also by how we positively impact people, society and the planet.

For more information on our commitment to Corporate Social Responsibility (CSR) please https://www.apexgroup.com/corporate-social-responsibility/

Personal data provided by job applicant(s) will be used for recruitment purposes only and will be treated strictly confidential. Such personal data can be accessed by different Apex stakeholders within and out of country for the consideration of the job application hereunder. Application made by the job applicant(s) constitutes the irrevocable consent of the job applicant for her/his personal data to be used by Apex stakeholders within or outside country for the purpose of this recruitment.