Cultural Experiences Lead – Part Time

Lake Macquarie City Council; Newcastle-Maitland; On-site; AUD 56,000 - 65,000; Part time

Benefits offered by this job

Competitive hourly rate

12% superannuation

MAP mima venue experience

Job summary

Lake Macquarie City Council is seeking a Cultural Events & Programming Officer for 28 hours per week on a term contract. The role is based primarily at MAP mima in Speers Point Park, delivering creative programs, live events and digital experiences across venues and partnerships.

You will run concept-to-delivery for events, handle venue operations, technology and visitor engagement while collaborating with the Arts, Culture and Tourism team to attract diverse audiences and ensure inclusive,

Qualifications

• Certificate III or equivalent in arts administration or customer service.
• Experience delivering cultural, community or creative programs and events.
• Experience developing event ideas and coordinating activities.
• Strong organisational skills, initiative, and ability to work independently.
• Excellent communication and customer service with diverse audiences.
• Confidence using technology and ability to troubleshoot digital/audiovisual equipment.
• Practical, solutions-focused approach to venue operations, safety and compliance.
• Current Class C Driver Licence.
• Availability to work regular weekends, evenings and other rostered shifts.

Responsibilities

• Develop creative ideas and contribute to cultural programming activating venues and attracting audiences.
• Plan, coordinate and lead events, exhibitions, performances and workshops with prep, logistics, delivery and pack-down.
• Manage day-to-day venue operations including opening/closing, visitor services and event supervision.
• Deliver exceptional customer experiences and welcoming environments.
• Operate and troubleshoot digital exhibition technology and venue systems.
• Support hospitality, bar operations, ticketing, merchandise and stock management.
• Identify opportunities to grow activation and visitation and revenue.
• Maintain venue presentation, records and safety compliance.

Skills

Creativity & idea generation

Event coordination

People management

Customer service

Technology troubleshooting

Education

Certificate III or equivalent in arts administration or customer service

Tools

AV equipment

Digital exhibition tech

Ticketing software

Job description

Lake Macquarie City Council is seeking a Cultural Events & Programming Officer for 28 hours per week on a term contract. The role is based primarily at MAP mima in Speers Point Park, delivering creative programs, live events and digital experiences across venues and partnerships.

You will run concept-to-delivery for events, handle venue operations, technology and visitor engagement while collaborating with the Arts, Culture and Tourism team to attract diverse audiences and ensure inclusive,