Cultural Experiences & Events Lead (Part-Time)

Council Jobs; Newcastle-Maitland; On-site; AUD 56,000 - 65,000; Part time

Benefits offered by this job

Competitive salary

Shift and weekend penalty rates

Gym memberships through Corporate Gym

Wellbeing initiatives

Employee assistance program

Job summary

Lake Macquarie City Council seeks a dynamic Cultural Events & Programming Officer to bring creative ideas to life across MAP mima and other venues. You will develop engaging programs, plan and deliver events from concept to delivery, and manage venue operations with a hands-on approach.

Based at the MAP mima venue in Speers Point Park, you’ll collaborate with Arts, Culture and Tourism teams, activate digital art experiences, and contribute to audience growth while maintaining safe, welcoming

Qualifications

• Certificate III or equivalent in arts administration or customer service.
• Experience in service delivery and contributing to cultural, community or creative programs and events.
• Experience developing event ideas, coordinating activities and taking responsibility for successful event delivery.
• Strong organisational skills, initiative and the ability to work independently while managing competing priorities.
• Excellent communication and customer service skills, with a welcoming and engaging approach to diverse audiences.
• Confidence using technology, with the ability to quickly learn new systems and troubleshoot digital or audiovisual equipment.
• A practical, solutions-focused approach to venue operations, safety and continuous improvement.
• A current Class C Driver Licence.
• Availability to work regular weekends, evenings and other rostered shifts as required.

Responsibilities

• Develop creative ideas and contribute to cultural programming that activates our venues, attracts diverse audiences and creates memorable visitor experiences.
• Plan, coordinate and lead events, exhibitions, performances and workshops, taking ownership of preparation, logistics, delivery and pack-down.
• Independently manage day-to-day venue operations, including opening and closing, visitor services, event supervision and responding to operational issues.
• Deliver exceptional customer experiences, engaging visitors and creating an inclusive and welcoming environment.
• Operate and troubleshoot digital exhibition technology, audiovisual equipment and venue systems, identifying opportunities to use technology in new and engaging ways.
• Support hospitality, bar operations, ticketing, merchandise, retail sales, cash handling and stock management.
• Identify opportunities to grow venue activation, increase visitation, improve services and support revenue generation.
• Maintain venue presentation, administrative records and safety requirements, including supporting emergency procedures and operational compliance.
• You’ll also work collaboratively across our cultural venues, including the Museum of Art and Culture yapang, contributing to the broader delivery of Council's arts and cultural programs.

Skills

Event coordination

Customer service

Operations management

Digital exhibition tech

Team collaboration

Problem solving

Education

Certificate III in arts administration or customer service

Class C Driver Licence

Job description

Lake Macquarie City Council seeks a dynamic Cultural Events & Programming Officer to bring creative ideas to life across MAP mima and other venues. You will develop engaging programs, plan and deliver events from concept to delivery, and manage venue operations with a hands-on approach.

Based at the MAP mima venue in Speers Point Park, you’ll collaborate with Arts, Culture and Tourism teams, activate digital art experiences, and contribute to audience growth while maintaining safe, welcoming