CSR and Mortuary Manager

Queensland Health; Rockhampton Regional; Sur place; AUD 90 000 - 130 000; Plein temps

Résumé du poste

Queensland Health is seeking a senior operations lead for Central Specimen Reception and Mortuary services within the Rockhampton laboratories. You will coordinate Pathology Assistants across sites, standardise processes and drive efficiency while ensuring customer-focused service delivery.

Collaborating with Supervising Scientists and the Group Laboratory Manager, you will oversee staff training and competency development, support compliance with Pathology Queensland requirements, and foster

Qualifications

• Extensive experience in pre-analytical specimen processing and lab workflows.
• Ability to lead staff training, assess competencies and maintain QA standards.
• Knowledge of regulatory requirements and accreditation principles.

Responsabilités

• Lead and coordinate Pathology Assistants across CSR and mortuary sites.
• Drive standardisation of processes and efficient service delivery.
• Support compliance with Pathology Queensland requirements.
• Collaborate with Supervising Scientists and the Group Laboratory Manager.
• Build strong cross-service relationships to ensure high-quality pathology outcomes.

Connaissances

Pre-analytical processing

Leadership & training

Quality management

Description du poste

Join Pathology Queensland and take a key role in managing the daily operations of Central Specimen Reception (CSR) and Mortuary services across the Rockhampton group laboratories. You will lead and coordinate Pathology Assistants across specimen reception sites, ensuring consistent, efficient and customer-focused services.Working collaboratively with Supervising Scientists and the Group Laboratory Manager, you will drive standardisation of processes, coordinate staff training and competency development, and support compliance with Pathology Queensland requirements. You will also build strong working relationships with colleagues across services to ensure smooth operations and the delivery of high-quality pathology services.

The essential requirements for this role are;

• High level of experience, skills and ability in all aspects of pre-analytical specimen processing together with an in-depth knowledge of laboratory processes.
• Demonstrated reliability, integrity and professional attitude necessary for a medico-legal and potentially hazardous workplace including an understanding of relevant legislation and guidelines and their application to a laboratory and mortuary services.
• Knowledge of, or ability to acquire knowledge of, procedures policies and regulations which impact on the position, in particular the Queensland Health Code of Conduct, and a knowledge of contemporary human resource management issues such as workplace health and safety, equal employment opportunity and anti-discrimination.
• Demonstrated ability to lead, manage, co-ordinate and oversee the training of staff to provide an efficient and effective pathology operational service with a commitment to team ethics.
• Demonstrated commitment to the principles of quality management and continuous quality improvement, and a contemporary knowledge of NATA/ISO accreditation/certification.

In this role, you will be required to display the following leadership behaviours Leadership competencies for Queensland relevant to the role.

• Recognises and articulates how the team's work contributes to the organisation's vision and community outcomes
• Challenges the status quo, asks questions and seeks out new models and developments that may inform the team's approach
• Remains accessible and optimistic, and keeps the team focused through periods of uncertainty
• Brings the team together to define and promote its identity and contributions to the organisation

Why work with us?

Work alongside passionate professionals in a supportive and inclusive environment that values people and prioritises employee success and wellbeing. This includes

• 12.75% superannuation
• 17.5% leave loading
• 38 hour full time work week
• Access to 24/7 confidential employee support providers and counsellors including for immediate family members
• Additional flexibility to support your work life balance including access to generous leave entitlements, such as purchased leave, domestic violence leave, reproductive health leave, cultural leave, study and examination leave.
• Career progression with more than 300 diverse career pathways and career support to take you further!
• Access to a variety of programs and initiatives to support training and career growth.
• Grow your skills through hands-on experience and access to internal training opportunities and additional financial and leave benefits for approved external training and development.

Our commitment to equity, diversity and inclusion

At Queensland Health, our work environment is inclusive and supportive, and we value our employees. We are an equal opportunity employer and encourage applications from people of all cultures, abilities and backgrounds.

Our commitment to cultural safety, equity, diversity and inclusion means we understand some people may need changes to the recruitment process. If you need support during the recruitment process, such as meeting with the panel virtually instead of in person, please reach out to the hiring manager. We value diverse candidates and your need for adjustments will not affect our hiring decisions.