Cruise & Tours Product Strategist

Flight Centre Travel Group; Brisbane; On-site; AUD 100,000 - 125,000; Full time

Job summary

Flight Centre Travel Group is seeking a Product Tactician to shape the Cruise & Tours category. You will source, negotiate and deliver compelling cruise and tour products, drive commercial success, and help consultants sell the right offers to customers.

You will collaborate with local and global teams, manage supplier relationships, analyse performance data and curate high-performing product ranges across core and campaign portfolios. The role offers growth within a major travel group.

Qualifications

• 5+ years' experience within the travel industry.
• 2+ years' experience in a product-focused role.
• Strong cruise and tour product knowledge.
• Experience sourcing, negotiating and managing supplier offers.
• Demonstrated ability to analyse data and convert insights into actions.
• Advanced relationship-building and stakeholder management skills.
• Experience working with cross-functional and global teams.
• Ability to manage multiple priorities in a fast-paced environment.
• Strong communication, presentation and organisational skills.
• Experience using cruise industry systems and portals.
• Intermediate to advanced Excel skills.

Responsibilities

• Source, negotiate and deliver competitive cruise and tour offers aligned to category strategy.
• Manage the lifecycle of product offers from sourcing through to campaign execution and retirement.
• Build and maintain strong supplier relationships to secure compelling and exclusive deals.
• Work closely with Supply, Procurement, Marketing and global product teams to bring offers to market.
• Curate and maintain high-performing product ranges across core, campaign and tactical portfolios.
• Analyse sales, performance, margin and market trends to identify growth opportunities and optimise product performance.
• Coordinate product content, offer loading and merchandising activities across systems and channels.
• Develop product training resources and partner with Learning & Development to build consultant capability.
• Support supplier events, webinars, trade shows and training initiatives.
• Collaborate with offshore and global stakeholders to deliver seamless product execution.
• Provide insights and recommendations that inform category strategy and commercial decisions.
• Contribute to a safe, inclusive, and accessible work environment where all Flighties feel welcomed, respected, and supported to thrive.

Skills

Travel industry

Product management

Cruise knowledge

Supplier negotiations

Data analysis

Stakeholder mgmt

Excel skills

Communication

Tools

Cruise industry portals

Job description

Flight Centre Travel Group is seeking a Product Tactician to shape the Cruise & Tours category. You will source, negotiate and deliver compelling cruise and tour products, drive commercial success, and help consultants sell the right offers to customers.

You will collaborate with local and global teams, manage supplier relationships, analyse performance data and curate high-performing product ranges across core and campaign portfolios. The role offers growth within a major travel group.