Cruise & Tours Product Architect

Flight Centre Travel Group; Queensland; On-site; AUD 120,000 - 180,000; Full time

Benefits offered by this job

Staff Discounts

Travel Discounts

Career opportunities

Job summary

Flight Centre Travel Group in Queensland seeks a Product Tactician to source, negotiate and deliver compelling cruise and tour products. You’ll work with local and global teams to shape offers, manage lifecycle, and build exclusive deals that drive commercial success and customer delight.

You will influence strategy, support consultants with market-leading products, and contribute to a growing category with strong career development pathways.

Qualifications

• Minimum 5+ years' experience within the travel industry.
• Minimum 2+ years' experience in a product-focused role.
• Strong cruise and tour product knowledge.
• Experience sourcing, negotiating and managing supplier offers.
• Demonstrated ability to analyse data and convert insights into actions.
• Advanced relationship-building and stakeholder management skills.
• Experience working with cross-functional and global teams.
• Ability to manage multiple priorities in a fast-paced environment.
• Strong communication, presentation and organisational skills.
• Experience using cruise industry systems and portals.
• Intermediate to advanced Excel skills.
• Experience coordinating training or enablement programs is advantageous.
• Air product knowledge is preferred but not essential.

Responsibilities

• Source, negotiate and deliver competitive cruise and tour offers aligned to category strategy.
• Manage the lifecycle of product offers from sourcing through to campaign execution and retirement.
• Build and maintain supplier relationships to secure exclusive deals.
• Collaborate with Supply, Procurement, Marketing and global product teams to bring offers to market.
• Curate and maintain high-performing product ranges across core, campaign and tactical portfolios.
• Analyse sales, performance, margin and market trends to identify growth opportunities.
• Coordinate product content, offer loading and merchandising across systems and channels.
• Develop product training resources and partner with Learning & Development to build consultant capability.
• Support supplier events, webinars, trade shows and training initiatives.
• Collaborate with offshore and global stakeholders to deliver seamless product execution.
• Provide insights and recommendations that inform category strategy and commercial decisions.

Tools

Excel

Job description

Flight Centre Travel Group in Queensland seeks a Product Tactician to source, negotiate and deliver compelling cruise and tour products. You’ll work with local and global teams to shape offers, manage lifecycle, and build exclusive deals that drive commercial success and customer delight.

You will influence strategy, support consultants with market-leading products, and contribute to a growing category with strong career development pathways.