Cruise Booking Agent | Work From Home

Aisles & Abroad; Gold Coast City; À distance; AUD 45 000 - 70 000; Plein temps

Avantages offerts par ce poste

Structured onboarding

Remote work environment

Professional development

Résumé du poste

Aisles & Abroad on the Gold Coast is seeking a Cruise Booking Agent to assist clients with researching cruise options, coordinate reservations, and ensure a smooth booking experience from start to finish.

This entry-level role offers structured onboarding, remote work, access to cruise booking platforms, and ongoing professional development within a supportive team environment.

Compensation is 45,000–70,000 AUD per year.

Qualifications

• Strong written and verbal communication skills are required.
• Customer-focused mindset with attention to detail.
• Comfortable navigating online booking systems and digital tools.
• Ability to work independently in a remote environment.
• Customer service, hospitality, or administrative experience is helpful but not required.

Responsabilités

• Research cruise itineraries, destinations, and cabin options for clients.
• Coordinate and confirm cruise reservations with travel dates and guest details.
• Respond to client inquiries about cruise lines, onboard experiences, and requirements.
• Review booking details for accuracy and completeness.
• Maintain organized records of client reservations and communications.
• Provide support before and after travel to ensure a positive experience.

Connaissances

Communication

Customer focus

Booking systems

Remote work ability

Hospitality/admin experience (nice to)

Description du poste

Cruise Booking Agent | Work From Home

Position Overview

We are seeking service-oriented and detail-focused individuals to join our team as an Cruise Booking Agent. This role focuses on assisting clients with researching cruise options, coordinating reservations, and ensuring a smooth booking experience from start to finish.

This is an entry-level opportunity within the travel industry. No prior cruise or travel experience is required. Structured onboarding and training are provided.

Key Responsibilities

• Assist clients with researching cruise itineraries, destinations, and cabin options


• Coordinate and confirm cruise reservations, including travel dates and guest details


• Respond to client inquiries regarding cruise lines, onboard experiences, and requirements


• Review booking details for accuracy and completeness


• Maintain organized records of client reservations and communications


• Provide support before and after travel to ensure a positive experience

Qualifications

• Strong written and verbal communication skills


• Customer-focused mindset with attention to detail


• Comfortable navigating online booking systems and digital tools


• Ability to work independently in a remote environment


• Customer service, hospitality, or administrative experience is helpful but not required

What We Offer

• Structured onboarding and step-by-step training


• Access to cruise booking platforms and supplier resources


• Ongoing professional development opportunities


• Flexible remote work environment


• Supportive and collaborative team culture

Ideal Candidate

This role is ideal for individuals interested in cruise travel, customer service, or remote work opportunities, as well as those exploring entry into the travel industry.

$45,000 - $70,000 a year

Compensation details: 45000-70000 Yearly Salary