Crown PlaySafe Advisor

Crown Resorts Limited; Sydney; On-site; AUD 70,000 - 100,000; Full time

Benefits offered by this job

Fitted uniforms provided

Generous discounts across all Crown

Complimentary meals at on-site staff餐

Discounts with corporate partners

Job summary

Crown Resorts Limited in Sydney is seeking a full-time Crown PlaySafe Advisor to join its dynamic team. Reporting to the Crown PlaySafe Shift Manager, you will implement and deliver Crown PlaySafe programs to minimise harm for guests and their families in the PlaySafe Centre.

The role requires availability for a 24/7 roster, strong communication, integrity and the ability to build rapport across diverse cultures.

Qualifications

• Must be available for shifts over a 24/7 roster including weekends and public holidays.
• Social services and Gaming operations background would be highly regarded.
• Additional language skills advantageous.
• Capable of establishing trust and building rapport with individuals from diverse cultures and backgrounds.
• Excellent conflict management skills.
• Strong communication skills both written and verbal.
• Confident in presenting complex concepts clearly and effectively.
• Ability to maintain a high level of integrity, sensitivity, and confidentiality.
• Skilled in developing and fostering stakeholder relationships.

Responsibilities

• Implement and deliver Crown PlaySafe programs and services with the aim of minimising harm for guests and their families.
• Assist with the management of the customer facing operation of the Crown PlaySafe Centre.
• Provide leadership and direction to the department, ensuring compliance with Crown policies, Health and Safety requirements and relevant legislation.

Job description

Better begins here Crown Resorts is a great place to visit and it’s an even better place to work, a place where you can play your part in creating fun, memorable, world-class experiences for our guests and our people. We value passion, optimism, and an appetite for change - for the better. Here, you’ll be part of the team, empowered to explore more, experience more and supported by your leader to grow and develop.

The Role Crown Sydney is seeking a full-time Crown PlaySafe Advisor to join its distinguished and dynamic team. Reporting to the Crown PlaySafe Shift Manager the Crown PlaySafe Advisor is responsible for the implementation and delivery of Crown PlaySafe programs and services with the aim of minimising harm for guests and their families. Crown PlaySafe Advisors on duty assist with the management of the customer facing operation of the Crown PlaySafe Centre.

About You

• Must be available for shifts over a 24/7 roster including weekends and public holidays.
• Social services and Gaming operations background would be highly regarded.
• Additional language skills advantageous.
• Capable of establishing trust and building rapport with individuals from diverse cultures and backgrounds.
• Excellent conflict management skills.
• Strong communication skills both written and verbal.
• Confident in presenting complex concepts clearly and effectively.
• Ability to maintain a high level of integrity, sensitivity, and confidentiality.
• Skilled in developing and fostering stakeholder relationships.
• Provide leadership and direction to the department, ensuring compliance with Crown policies, Health and Safety requirements and relevant legislation.
• Ability to obtain Casino Special Employee Licence in NSW, Victoria and WA including a Working with Children Check.

What We Offer

• Fitted uniforms provided and laundered by Crown.
• Generous discounts across all Crown hotels and restaurants Australia wide.
• Complimentary meals at our on-site staff restaurant.
• Access to discounts with our various corporate partners across travel, insurance, health & wellbeing, fashion, banking & finance, technology, parking.

Applicants must have full and unrestricted working rights in Australia to be considered for this role.

Applications close: Midnight 14th September 2026

Our Crown Community celebrates uniqueness and embraces diversity. We welcome the creativity, insights and experiences from people of different race, age, religion, cultural background, gender, people with disability, people who identify as LGBTIQ+ and Aboriginal and Torres Strait Islander; people like you.