Crisis Cafe Support Worker

Northamptonshire Mind; Shire Of Northampton; On-site; AUD 31,000 - 39,000; Part time

Benefits offered by this job

Annual leave 31–33 days

On the job training

Job summary

Northamptonshire Mind is seeking a compassionate Crisis Support Worker to provide 1:1 support and crisis de-escalation within our Crisis Cafes, helping people begin improving their mental health and wellbeing. You will assess needs, offer guided self-management planning, and explain other local services.

The role includes facilitating group and 1:1 sessions and working within professional boundaries to support vulnerable adults.

Qualifications

• 2 years’ experience with people with mental health issues.
• Positive attitude toward people with mental health issues.
• Demonstrate organisation and scheduling skills.
• Resilience and ability to handle challenging situations.
• Experience with vulnerable adults in 1:1 settings.
• Experience creating personal wellbeing plans.
• Ability to work within professional boundaries.

Responsibilities

• Assess needs and provide 1:1 support to enable wellbeing improvement.
• Deescalate crises and provide crisis interventions.
• Clarify local services and refer as needed.
• Facilitate groups and 1:1 sessions to build self-management skills.

Skills

2 years experience

Positive attitude

Organisation skills

Resilience

Vulnerable adults experience

Wellbeing planning

Professional boundaries

Job description

Could you support individuals to deescalate crisis and improve mental health and wellbeing, through focused 1:1s and structured crisis interventions?

Our Crisis Cafes provide a warm, safe and calm environment, where anyone can get support, guidance or just a safe place to go to.

The role will involve assessing needs and offering one to one support to service users to enable them to begin the process of improving their mental health and wellbeing, you will also provide clarity on other services available in the area. You will facilitate groups and 1-1 support to assist the development of self-management skills to aid individuals to manage their mental health problems and enhance their wellbeing.

Would you like to join a growing and dedicated organisation looking to improve mental health and wellbeing within the local community, working in partnership with the Northamptonshire Healthcare Foundation Trust.

The following shift patterns are available:

Mondays 12pm-5pm (every other week) & Tuesdays 12pm-5pm (total 10 hours)

Experience required:

• Preferably 2 years’ experience of working with people with mental health issues.
• To have a positive attitude towards people with mental health issues
• Demonstrate organisation and scheduling skills effective planning, to be creative and solutions focused.
• Resilience and ability to deal with challenging situations.
• Previous experience of working with vulnerable adults in a 1:1 setting and person-centred way.
• Experience of creating and managing personal improvement/wellbeing plans for service users.
• Ability to work within professional boundaries.

What’s in it for you?

• 31 days pro rated annual leave per year including public holidays, rising to 33 days after 5 full years of service
• On the job training both internal and external