Crisis Assessment & Housing Pathways Advocate

The Salvation Army; Barwon; On-site; AUD 74,000 - 77,000; Full time

Benefits offered by this job

Salary packaging up to $15,900 tax‑f​r

Meal entertainment benefits

Generous Paid Parental leave

Purchased Leave Scheme

5 days paid leave per year to work in/

Access to EAP and health & wellness

Flexibile working arrangements

Ongoing training and development

Diverse and inclusive workplace

Job summary

The Salvation Army is seeking an Initial Assessment & Planning Worker to be the first point of contact for people experiencing homelessness or at risk of housing loss. You will assess needs, provide guidance, and connect clients with suitable services to pursue stability and long-term housing outcomes.

Reporting to the Team Leader, this is a fixed-term full-time role based in Geelong, VIC for 6 months. The SCHADS Award Level 5 applies, with hourly rates of $53.43–$55.85 plus superannuation

Qualifications

• A minimum Diploma of Community Services qualification
• Previous minimum two years' experience in homelessness services sector - Access Point related work preferred
• Ability to understand and respond to the needs of individuals experiencing homelessness or at risk of homelessness
• Demonstrated knowledge of homelessness including context, causes, issues, philosophies and legislation
• A current Employee Working with Children Check

Responsibilities

• Provide compassionate intake, assessment, information, and referral services to individuals and families experiencing homelessness or housing crisis
• Conduct comprehensive assessments, including risk assessments, to identify client needs and develop appropriate support pathways
• Deliver crisis intervention, advocacy, and practical support using strengths-based and solutions-focused approaches
• Build and maintain strong relationships with community services and support networks to connect clients with the right resources
• Maintain accurate client records, reporting, and data collection while ensuring compliance with program guidelines and service standards

Education

Diploma of Community Services

Job description

The Salvation Army is seeking an Initial Assessment & Planning Worker to be the first point of contact for people experiencing homelessness or at risk of housing loss. You will assess needs, provide guidance, and connect clients with suitable services to pursue stability and long-term housing outcomes.

Reporting to the Team Leader, this is a fixed-term full-time role based in Geelong, VIC for 6 months. The SCHADS Award Level 5 applies, with hourly rates of $53.43–$55.85 plus superannuation