Crest Receptionist/Administrator

Crest Education; Melbourne; On-site; AUD 60,000 - 70,000; Full time

Benefits offered by this job

Free parking and gym on site

Employee Assistance Program

School fees discounts for staff

Paid Parental Leave

Career development

Job summary

CREST Education Ltd, based in Clyde North near Melbourne, seeks a professional, organised Receptionist/Administrator to join our Administration team and support the Senior Learning Centre operations.

You will be the first point of contact for staff, students, parents and visitors, handling queries, coordinating sign-ins, and assisting with general admin across campuses. Experience in education and familiarity with Synergetic/Crest Connect are advantageous.

Qualifications

• Previous experience in administration, reception, or office support roles
• Excellent interpersonal and customer service skills
• Strong written and verbal communication abilities
• Exceptional organisational skills with strong attention to detail
• The ability to manage competing priorities in a fast-paced environment
• High-level proficiency in Microsoft Office Suite
• Confidence learning and using administration systems; such as Synergetic and Crest Connect
• Professional discretion and the ability to maintain confidentiality
• A collaborative and positive approach to teamwork
• A commitment to supporting the Christian values and culture of CREST Education

Responsibilities

• Providing a warm and professional reception presence for visitors, parents, staff, and students
• Managing incoming phone calls, enquiries, and messages
• Monitoring student late arrivals and early departures using Synergetic
• Coordinating visitor sign-in procedures and maintaining access protocols
• Managing stationery and office supply orders
• Assisting with photocopying, scanning, filing, correspondence, and document preparation
• Receiving and distributing deliveries and internal mail across campuses
• Supporting administrative processes, meetings, records management, and general office operations
• Providing support to Executive Assistants and other departments as required

Skills

Customer service

Interpersonal skills

Written communication

Verbal communication

Organisational skills

Multitasking

MS Office

Adaptability

Confidentiality

Teamwork

Tools

Synergetic

Crest Connect

Job description

CREST Education comprises two independent, coeducational schools with over 2,500 students, an Equestrian Centre and an Environmental Reserve at Clyde North. Hillcrest Christian College, established in 1981, operates from Early Learning to VCE levels, including VCE mainstream, VCE IB and VCE VM. Rivercrest Christian College is an authorised International Baccalaureate Primary Years Programme (PYP), Middle Years Programme (MYP) and Diploma Programme (DP) World School, with modern facilities including our brand-new Senior Learning Centre and STEAM building based in Clyde North.

CREST Education is a premier Christian educational institution dedicated to fostering academic excellence and spiritual growth. We provide a nurturing environment where students are encouraged to develop their God-given talents and prepare for lives of leadership and service.

CREST Education is seeking a professional, organised, and service-focused Receptionist/Administrator to join our Administration team, primarily supporting our Senior Learning Center operations.

This is a varied and rewarding role suited to someone who enjoys working in a busy school environment, thrives on organisation, and takes pride in providing exceptional administrative support and customer service.

As one of the first points of contact for staff, students, parents, contractors, and visitors, you will play an important role in supporting the smooth day-to-day operations of the Senior Learning Centre while contributing positively to the mission and culture of CREST Education.

About the Role

The CREST Receptionist/Administrator provides high-quality front-of-house reception and administrative support across a broad range of operational activities. Working closely with the Executive Assistants team, you will assist in maintaining efficient administrative systems and ensuring a welcoming and professional environment across the College.

• Providing a warm and professional reception presence for visitors, parents, staff, and students
• Managing incoming phone calls, enquiries, and messages
• Monitoring student late arrivals and early departures using Synergetic
• Coordinating visitor sign-in procedures and maintaining access protocols
• Managing stationery and office supply orders
• Assisting with photocopying, scanning, filing, correspondence, and document preparation
• Receiving and distributing deliveries and internal mail across campuses
• Supporting administrative processes, meetings, records management, and general office operations
• Providing support to Executive Assistants and other departments as required

About You

The successful applicant will demonstrate:

• Previous experience in administration, reception, or office support roles
• Excellent interpersonal and customer service skills
• Strong written and verbal communication abilities
• Exceptional organisational skills with strong attention to detail
• The ability to manage competing priorities in a fast-paced environment
• High-level proficiency in Microsoft Office Suite
• Confidence learning and using administration systems; such as Synergetic and Crest Connect
• Professional discretion and the ability to maintain confidentiality
• A collaborative and positive approach to teamwork
• A commitment to supporting the Christian values and culture of CREST Education

Experience in an education environment and/or Synergetic experience will be highly regarded but is not essential.

Commitment to Child Safety

CREST Education Ltd is committed to the safety and wellbeing of children and young people. We seek to prevent harm of any kind impacting children and young people and have zero tolerance for racism, child abuse and inequality.

We recognise and respect the rights, relationships, identity and culture of children and young people. Their voices must be heard, and their concerns taken seriously and acted upon.

CREST Education is committed to fostering a culturally safe, child safe and child friendly environment for all children and young people we engage with, deliver services to, or who are impacted by our work.

All staff and volunteers are required to uphold the College’s Child Safety policies and Staff Code of Conduct. Successful applicants must hold a valid Working With Children Check

Why Join CREST Education?

CREST Education is a values-based Christian organisation committed to excellence, learning, wellbeing, and service. Across our school community, we foster a supportive and collaborative environment where every staff member plays an important role in ensuring the smooth operation of our Colleges and supporting positive experiences for students, families, staff, and visitors. If you are organised, professional, and enjoy contributing to a welcoming and efficient workplace within a faith-based educational setting, we would love to hear from you.

Benefits

• Free parking and gym on site
• Employee Assistance Program
• School fees discounts for staff
• Paid Parental Leave
• Career development

Applications close Thursday 19th November 2026, 10am.
CREST Education reserves the right to interview and appoint the role before the closing date.

Applicants must be able to demonstrate a genuine commitment to the Christian ethos of Crest Education.