Credit Risk Practitioner

cba; Sydney; Hybrid; AUD 120,000 - 160,000; Full time

Benefits offered by this job

Hybrid work model

Flexible working options

Job share

Job summary

cba is seeking a data-minded Credit Risk Practitioner to join the team in Sydney. You will use data, governance and collaboration to improve credit strategy across originations, portfolio management and collections, translating insights into practical actions.

You’ll work with product, pricing, tech, operations, distribution and risk teams to design risk improvements that strengthen portfolio performance, while embracing continuous learning.

Qualifications

• Experience in credit risk, preferably in retail lending.
• Strong analytical capability, with ability to interpret complex data and derive actionable insights.
• Proficient in SQL, Python, SAS, Excel and data visualization tools.
• Experience with modern data platforms (BigQuery, Snowflake).
• Ability to translate analysis into practical recommendations balancing customer outcomes and risk.

Responsibilities

• Credit strategy design and optimisation across originations, accounts, and collections.
• Portfolio insight and performance monitoring; identify trends and opportunities.
• Governance and controlled change delivery with testing and documentation.
• Analytics and continuous improvement using data platforms to strengthen decisioning.
• Cross-functional collaboration with business, technology, operations, and risk teams.

Skills

Credit risk analysis

SQL

Python

SAS

Excel

Tableau

Data interpretation

Portfolio performance

Structured thinking

Cross-functional collaboration

Education

Tertiary qualification in quantitative/analytical field

Tools

BigQuery

Snowflake

Job description

About the team:

At its core, credit is trust extended over time. Every credit decision shapes customer outcomes, portfolio performance, and the long-term resilience of the bank. To support the modernisation of our function we are building a more integrated, insight-led practitioner model that goes beyond reporting by playing an active role in shaping outcomes.

About the role

This is a great opportunity for a data-minded risk professional who enjoys solving real business problems.

As a Credit Risk Practitioner, you will use data, analytics, business judgement, governance principles and collaboration to improve credit strategy across the full lifecycle, including originations, portfolio management, and collections. You will work closely with teams across Product, Pricing, Technology, Operations, Distribution, Operations, Collections and L1 and L2 Risk teams to design and deliver practical credit improvements to strengthen portfolio performance.

• Define and size the problem
• Analyse portfolio and process performance
• Recommend credit strategy or rule changes
• Support implementation and control testing
• Monitor results and optimise over time

This is a hands-on role for someone who enjoys solving problems, connecting insights to decisions, and translating strategy into operational outcomes across the credit lifecycle.

What you\'ll do

• Credit strategy design and optimisation

  Develop and improve strategies across originations, account management, and collections using segmentation, decision logic, and performance analysis.

• Portfolio insight and performance monitoring

  Identify key trends, drivers, emerging risks, and opportunities. Translate analysis into practical recommendations that improve portfolio outcomes.

• Governance and controlled change delivery

  Support high-quality implementation through testing, validation, documentation, and traceability aligned to policy and regulatory expectations.

• Analytics and continuous improvement

  Use data, analytical tools, and modern platforms to strengthen decisioning, improve operational effectiveness, and enhance customer outcomes.

• Cross-functional collaboration and execution

  Partner with business, technology, operations, finance, compliance, and risk teams to ensure strategies are practical, implemented correctly, and performing as intended in production.

What you\'ll bring

• Experience in credit risk, preferably in retail lending
• Strong analytical capability, with the ability to interpret complex data, identify meaningful patterns, and derive insights that inform action
• Strong skills in SQL, Python, SAS, Excel, Tableau, or similar tools used for analysis and performance monitoring
• Experience working with modern data platforms (for example BigQuery, Snowflake, or similar cloud-based environments)
• Ability to translate analysis into clear, practical recommendations that balance customer outcomes, risk appetite, and business performance
• Sound understanding of Australian retail credit portfolios, including key segments, performance drivers, and the broader risk landscape
• Understanding of core portfolio metrics such as losses, recoveries, provisions, and return outcomes
• Strong problem-solving, structured thinking, and collaboration skills, with confidence working across business and risk stakeholders
• A curious mindset, strong sense of ownership, and willingness to keep learning and improving
• A tertiary qualification in a quantitative, analytical, commercial, legal, technology, or related discipline is valued, or equivalent practical experience.

Why join us

This role reflects a broader shift in how Credit Risk operates, toward a more connected, insight-driven and outcomes-focused practitioner model.

You will have the opportunity to influence portfolio outcomes by helping shape credit decisions, improving governance and controls, strengthening decision quality and contributing to the evolution of modern credit practices.

You will join a team that values curiosity, accountability, collaboration and continuous improvement where team members are encouraged to own outcomes, challenge constructively and grow capability over time.

Flexibility

We support our people with the flexibility to balance where work is done with at least half their time each month connecting in office. We also have many other flexible working options available including changing start and finish times, part-time arrangements and job share to name a few. Talk to us about how these arrangements might work in the role you\'re interested in.