Credit Controller | Proactive Collections & AR Management

Pilot Partners; City of Brisbane; On-site; AUD 65,000 - 75,000; Full time

Benefits offered by this job

Competitive salary package

Employee Assistance Program

Wellness activities

Job summary

Pilot Partners is seeking a proactive Credit Controller to join our Brisbane team. You will manage accounts receivable, follow up on outstanding invoices and work with clients to resolve debts promptly.

You'll bring experience in credit control, strong communication skills, and meticulous attention to detail. The role offers a supportive environment, competitive salary, and opportunities for training and career progression within a professional services firm.

Qualifications

• Experience in credit control or accounts receivable, ideally within professional services.
• Certificate IV or Diploma in Accounting/Finance is a plus, but not essential.
• Proficiency with MS Office and practice management/document management systems.
• Excellent communication skills and ability to manage challenging conversations professionally.
• Strong attention to detail and ability to interpret aged debtor reports and trends.

Responsibilities

• Manage and maintain the accounts receivable ledger with accurate, timely recording.
• Monitor aged debtors and prioritise collection activity.
• Contact clients by phone to discuss balances and payment terms.
• Negotiate payment plans and resolve failed or declined payments.
• Prepare and issue statements and invoices to clients.
• Generate regular accounts receivable and debt recovery reports and identify improvements.
• Build relationships with internal and external stakeholders.
• Escalate collection matters to external debt collection or legal representatives as needed.

Skills

Credit control

Accounts receivable

Debt recovery

Finance

Education

Certificate IV or Diploma in Accounting/Finance

Tools

Microsoft Office Suite

Practice Management

Document Management Systems

Job description

Pilot Partners is seeking a proactive Credit Controller to join our Brisbane team. You will manage accounts receivable, follow up on outstanding invoices and work with clients to resolve debts promptly.

You'll bring experience in credit control, strong communication skills, and meticulous attention to detail. The role offers a supportive environment, competitive salary, and opportunities for training and career progression within a professional services firm.