Credit & Collections Specialist – Complex Accounts (Hybrid)

Stone Recruitment; Sydney; Hybrid; AUD 70,000 - 90,000; Full time

Benefits offered by this job

WFH two days

Supportive manager

High-value accounts exposure

Credit skills growth

Job summary

Stone Recruitment is seeking an experienced Credit and Collections Officer for a 12-month contract in Ingleburn, NSW, with a view to permanency. You will manage a portfolio of large, complex customer accounts, focusing on claims, rebates, deductions and payment discrepancies while protecting cash flow.

Working closely with internal teams, you will investigate, resolve account queries, obtain PODs, and maintain strong relationships with customers.

Qualifications

• Experience in B2B credit, collections or accounts receivable.
• Confidence investigating complex claims and payment disputes.
• Strong communication with customers and internal stakeholders.
• Proactive, organised and comfortable working in a busy environment.

Responsibilities

• Manage collections and aged debt across allocated customer accounts
• Investigate claims, rebates, deductions and short payments
• Obtain PODs and supporting documents to resolve account queries
• Work with internal teams and customers to resolve account queries
• Protect cash flow while maintaining positive customer relationships

Skills

B2B credit experience

Investigating claims

Communication with customers

Organised and proactive

Job description

Stone Recruitment is seeking an experienced Credit and Collections Officer for a 12-month contract in Ingleburn, NSW, with a view to permanency. You will manage a portfolio of large, complex customer accounts, focusing on claims, rebates, deductions and payment discrepancies while protecting cash flow.

Working closely with internal teams, you will investigate, resolve account queries, obtain PODs, and maintain strong relationships with customers.