CPSP Brokerage & Recovery Coordinator

Live North West QLD; Mount Isa City; Hybrid; AUD 78,000 - 95,000; Full time

Benefits offered by this job

Salary packaging up to 15,900 AUD

Relocation assistance

Annual flight home after 12 months

5 weeks annual leave

Employee Assistance Program

Flexible working arrangements

Housing assistance

Job summary

North West Remote Health in Mount Isa, Australia, is seeking a compassionate CPSP Brokerage Coordinator to join our Wellbeing team. The role involves coordinating psychosocial supports, supporting participants through crises, and building strong ties with providers across remote communities in the North West and Lower Gulf regions.

You will travel regularly by road and small aircraft to remote communities, support recovery goals, manage brokerage budgets, and contribute to quality improvement.

Qualifications

• Experience in case management, support coordination, or participant-focused service delivery.
• Strong understanding of strengths-based, recovery-oriented practice and delivering quality outcomes.
• Excellent communication, relationship-building, and cultural capability with Aboriginal and Torres Strait Islander communities.
• Certificate IV in Mental Health, Community Services, or related field.
• Intermediate Microsoft Office skills and a current unrestricted Class C Driver Licence.
• Flexibility to travel regularly throughout North West and Lower Gulf Queensland, including by road and small aircraft.

Responsibilities

• Conduct strengths-based assessments and coordinate psychosocial supports aligned with individual recovery goals.
• Provide participant support during crises, monitor progress, and maintain accurate records and reporting.
• Build and maintain strong relationships with service providers, healthcare professionals, and community stakeholders.
• Manage brokerage budgets, ensure compliance with funding guidelines, and contribute to continuous quality improvement.
• Deliver education and training, and travel fortnightly to very remote communities to provide participant support and services.

Skills

Case management

Recovery-oriented practice

Communication

Cultural capability

MS Office

Driver Licence

Education

Certificate IV in Mental Health, Community Services, or related field

Job description

North West Remote Health in Mount Isa, Australia, is seeking a compassionate CPSP Brokerage Coordinator to join our Wellbeing team. The role involves coordinating psychosocial supports, supporting participants through crises, and building strong ties with providers across remote communities in the North West and Lower Gulf regions.

You will travel regularly by road and small aircraft to remote communities, support recovery goals, manage brokerage budgets, and contribute to quality improvement.