Course Adviser

Australian Institute of Professional Counsellors; City of Brisbane; On-site; AUD 60,000 - 75,000; Full time

Benefits offered by this job

Annual PD allowance

Job summary

Australian Institute of Professional Counsellors – Fortitude Valley, QLD is seeking a Higher Education Course Adviser to guide prospective students through enrolment and be the first point of contact for our programs. This permanent, full-time role supports education across multiple campuses with a phone-based sales element.

We offer hybrid work arrangements (4 days in office, 1 from home) and a $1,000 annual professional development allowance, plus opportunities to engage with schools and local

Qualifications

• Strong communication and interpersonal skills with the ability to build rapport with people at all levels and understand diverse student needs.
• High sales and engagement capability, including asking quality questions and generating leads.
• Highly organised with strong time management, demonstrating a results-driven and goal-oriented approach.
• Passionate for education and supporting people, particularly within primary industries.
• Adaptable and proactive, with strong computer literacy, willingness to learn, and experience in customer-facing or sales environments.
• Have a WWCC employee or willingness to obtain

Responsibilities

• Build positive relationships with prospective students, their families, and stakeholders, providing a friendly and supportive environment
• Guide students through the enrolment process, answering their queries, and ensuring a smooth transition into their chosen programmes
• Promote our brand and educational offerings by connecting with organisations, schools, and the local community through outreach and marketing activities
• Collaborate with internal teams to ensure seamless communication and efficient operations
• Maintain accurate records and databases, demonstrating attention to detail and organisational skills
• Continuously seek opportunities to motivate and inspire students, helping them achieve their educational and career aspirations

Skills

Communication skills

Sales ability

Organised

Customer-facing

Tools

CRM software

Job description

Australian Institute of Professional Counsellors – Fortitude Valley QLD

The Australian Institute of Professional Counsellors (AIPC) is a leading provider of counselling and caring education in Australia. With over 30 years of expertise, we support students nationwide through flexible, accessible learning and a student-first approach. As a Course Adviser, you'll play a vital role in guiding individuals toward a future in mental health support and counselling.

Company Description

The Australian Institute of Professional Counsellors (AIPC) is a leading provider of counselling and caring education in Australia. With over 30 years of expertise, we support students nationwide through flexible, accessible learning and a student-first approach. As a Course Adviser, you'll play a vital role in guiding individuals toward a future in mental health support and counselling.

Job Description

• 1 x Permanent, full-time | Can be based at any AIPC campus (Syd, Adl, Sunshine Coast, Bris, Perth, Melb, GC)
• Hybrid working arrangements (4 from office, 1 from home)
• $1,000 annual professional development allowance

Are you passionate about education and helping people achieve their goals? Join our dynamic team, as a Higher Education Course Advisor, where you will play a crucial role in guiding prospective students through their educational journey.

Key Responsibilities

• Build positive relationships with prospective students, their families, and stakeholders, providing a friendly and supportive environment
• Guide students through the enrolment process, answering their queries, and ensuring a smooth transition into their chosen programmes
• Promote our brand and educational offerings by connecting with organisations, schools, and the local community through outreach and marketing activities
• Collaborate with internal teams to ensure seamless communication and efficient operations
• Maintain accurate records and databases, demonstrating attention to detail and organisational skills
• Continuously seek opportunities to motivate and inspire students, helping them achieve their educational and career aspirations

Qualifications

The successful candidate will:

• Have strong communication and interpersonal skills, with the ability to build rapport with people at all levels and understand diverse student needs
• Have high sales and engagement capability, including asking quality questions and generating leads
• Be highly organised with strong time management, demonstrating a results-driven and goal-oriented approach
• Be passionatefor education and supporting people, particularly within primary industries
• Be adaptable and proactive, with strong computer literacy, willingness to learn, and experience in customer-facing or sales environments
• Have a WWCC employee or willingness to obtain

Additional Information

*This is a phone-based sales position, those interested in sales are encouraged to apply.

Why Join AIPC?

• Make a real impact in the lives of future counsellors
• Supportive team environment with structured onboarding
• Work for a trusted education provider with a national presence
• Competitive salary + bonus structure with yearly reviews

Questions about your identity help us appreciate the diversity of individuals looking to work with us, ensuringwe’reattracting applications from people with identities and perspectives that are as diverse as our students.

We are an equal opportunity employer. As part of our commitment to equity, we work to ensure a fair and consistent interview process. We celebrate diversity and we are committed to an inclusive work environment.