Countrywide Workplace Operations Leader

Arcadis; Sydney; On-site; AUD 120,000 - 180,000; Full time

Job summary

Arcadis Australia is seeking a Country Workplace Operations Manager to deliver a best-in-class user experience across the portfolio. You will lead an internal team and external suppliers, ensuring standards, safety, and sustainability targets are met while optimizing cost and performance.

Reporting to the Global Workplace Function, you will collaborate with country directors, business units, and SHEQ to drive continuous improvement, manage budgets, audits, and interfaces with CAFM systems to

Qualifications

• Sound knowledge of FM/Workplace matters and practices gained by significant experience in a portfolio of 10 offices or more.
• Experience delivering high quality user experience in flagship properties.
• Experience leading an outsourced Workplace service model.
• Relevant qualifications or experience related to FM/Workplace roles.
• Membership of a recognized facility management/workplace professional body.
• Financial acumen including managing budgets in excess of $0.5m with budget setting, reporting and variance management.

Responsibilities

• Provide leadership to team members and contractors delivering the Workplace service across all properties.
• Ensure compliance with legislation, codes of practice, Arcadis standards, HSE responsibilities and audit/inspection processes.
• Act as escalation point for country-related Workplace issues and coordinate resolutions.
• Interface with Work Councils and Unions on Arcadis workplace matters.
• Advise and guide Arcadis on FM/Workplace matters for the country and engage suppliers effectively.
• Manage supply chain to deliver consistent service standards, value for money, and opportunities for improvement.
• Oversee financial management and reporting of the country Workplace budget, including variances.
• Coordinate with other enabling functions to ensure efficiency and effectiveness.
• Collaborate with regional/global Workplace teams on development and innovation.
• Deputise for the Regional Workplace Operations Manager as required.

Skills

Fluency in English

Communication skills

FM/Workplace experience

Outsourced service management

CAFM knowledge

Job description

Arcadis Australia is seeking a Country Workplace Operations Manager to deliver a best-in-class user experience across the portfolio. You will lead an internal team and external suppliers, ensuring standards, safety, and sustainability targets are met while optimizing cost and performance.

Reporting to the Global Workplace Function, you will collaborate with country directors, business units, and SHEQ to drive continuous improvement, manage budgets, audits, and interfaces with CAFM systems to