Country Road - Regional Manager - VIC (Fixed Term)

Country Road Group; Melbourne; On-site; AUD 140,000 - 180,000; Full time

Benefits offered by this job

Flexible work

Product allowance

Discount for family

Birthday/volunteer leave

Health & wellbeing

Job summary

Country Road Group is seeking a Regional Manager to lead our Victoria stores in partnership with the Head of Retail. You will drive sales, profitability and customer experience while ensuring operational excellence across stores and a focus on meeting regional KPI targets.

This contract role runs through October 2027 and involves budgeting, mentoring Store & Cluster Managers, and implementing strategic initiatives to grow market share while championing the House of Brands across Country Road

Qualifications

• Significant experience leading multi-site retail operations.
• Proven ability to drive sales and profitability in a premium brand environment.
• Experience managing regional P&L and budgets.

Responsibilities

• Lead and optimize performance across Victoria stores in collaboration with Head of Retail.
• Partner with Store & Cluster Managers to achieve regional sales targets and KPI goals.
• Oversee budgeting, resource allocation, and ROI for regional initiatives.
• Coach and develop store leadership to improve efficiency, productivity and customer experience.

Skills

Retail leadership

Multi-site management

Budgeting

Strategic thinking

Stakeholder management

Job description

As Australia’s favourite lifestyle brand, beloved around the world, we deliver timeless Australian style that is designed for life and made to last.

The Regional Manager plays a vital role in working with the Head of Retail to execute the retail strategy and drive profitability across Victoria. This role is responsible for ensuring operational excellence, a customer-centric approach and the achievement of key performance indicators across all stores within their purview, ultimately taking ownership of the regional P&L.

Please note this is a contract role until October 2027.

How You Will Contribute

• Partner with Store & Cluster Managers to achieve regional sales targets, ensuring alignment with overall company objectives
• Proactively monitor market trends and competitive activity, identifying opportunities to expand market share and capitalise on emerging customer segments or product categories
• Analyse regional sales data to identify opportunities for growth and work with Regional Managers to develop initiatives that maximise sales and profitability
• Oversee and ensure operational consistency and excellence across all stores
• Provide guidance, support and coaching to Store & Cluster Managers in analysing store performance, identifying areas for improvement and developing action plans to enhance efficiency, productivity and customer satisfaction
• Foster a culture of continuous improvement, encouraging the sharing of best practices and innovative solutions across all stores
• Partner with the Senior Regional Manager, Head of Retail and Finance team to manage regional retail budgets, ensuring resources are allocated strategically to maximise ROI and support growth initiatives
• Analyse regional sales, expenses and profitability trends, collaborating with Store & Cluster Managers to implement corrective actions, optimise resource allocation and address any budget variances
• Embrace change while facilitating and enabling strategic change with clarity, empathy and optimism
• Drive a feedback culture of honesty and transparency
• Collaborate across group, building team cohesion and connection, to inspire and bring our House of Brands strategy to life
• Create and foster an inclusive environment where all team members can thrive and feel included, respected and safe.

Capabilities We Value

• Significant experience in a multi-site retail management role, with a proven track record of success in driving sales, improving profitability and elevating customer experience
• Demonstrated experience in leading, managing and developing high-performing teams within a matrixed organisational structure
• Strong understanding and appreciation for the brand, its aesthetic and target customer. Experience in contributing to the growth and development of a premium retail brand is highly advantageous
• Experience in contributing to strategic projects and initiatives within a fast-paced retail environment, demonstrating an ability to collaborate effectively with cross-functional teams and achieve successful outcomes
• Experience in leading and managing organisational change initiatives
• Proven ability to lead team growth, capability building and succession planning
• Proven ability to manage budgets, interpret financial reports and generate cost-efficient rotas
• Strong ability to build and maintain relationships with internal and external stakeholders
• Ability to adapt quickly to changes in the retail environment and respond with effective solutions.

What We Offer

• Flexible work arrangements to support work life balance
• Bi-annual product allowance, access to sample sales and 40% discount for you and your immediate family across all CRG brands
• Flex your leave your way, including birthday leave, volunteer leave, personal leave and more
• Access to health and wellbeing support, including Health Insurance, 24/7 EAP counselling and financial advice services.
• 18 weeks paid parental leave program for eligible employees with return-to-work clothing allowance
• Internal career opportunities across our portfolio brands
• Ongoing learning and development opportunities
• Support meaningful community and charity partnerships across our brands, including OCRF, Our Watch, First Nations Reconciliation, Movember, Red Cross and Landcare

Who We Are

Country Road Group is a design-led portfolio of premium fashion brands, comprising five iconic labels: Country Road, Mimco, Trenery, Witchery and Politix. Each brand has its own story, and together they hold a market-leading position in the mid to upper tier of Australia's specialty fashion segment with a focus on delivering our ambition to build a portfolio of distinctive brands that drive sustainable growth. Country Road Group is part of Woolworths Holdings Limited (South Africa), a leading Southern Hemisphere retail group.

Country Road Group acknowledges the Traditional Owners of Country throughout Australia and recognises their continuing connection to lands, waters and communities. We pay our respects to Aboriginal and Torres Strait Islander cultures and to Elders past and present.

We’re committed to inclusion and accessibility. If we can support you with any adjustments at any stage, please let us know.