Counsellor-II-TH

TELUS; Sydney; Hybrid; AUD 90,000 - 120,000; Full time

Benefits offered by this job

Hybrid work model

Professional development support

Career progression

Wellbeing days

Parental leave

Job summary

TELUS Health is seeking a clinician to provide clinical excellence in critical incident support across onsite and remote modalities. You will deliver psychological first aid, trauma-informed brief interventions, and psycho-education sessions to organisations affected by incidents or change.

The role supports hybrid working conditions, offering office or home-based options, with professional development and opportunities for leadership progression across multiple sites and services.

Qualifications

• Bachelor's degree in Psychology or Social Work or equivalent.
• Registration with AHPRA or AASW is required.
• Minimum three years post-graduate experience in clinical settings.

Responsibilities

• Provide psychological first aid and trauma-informed brief interventions.
• Deliver psycho-education sessions and individual interventions.
• Deliver critical incident support onsite, virtually, or via tele-support.

Skills

Psychology

Professional registration

3+ years experience

Trauma-informed care

Adaptability

Customer service

Computer literacy

Education

Bachelor's degree in Psychology or Social Work

Job description

TELUS Health is empowering every person to live their healthiest life. Guided by our vision, we are leveraging the power of our leading edge technology and focusing on the uniqueness of each individual to create the future of health. As a global-leading health and well-being provider – encompassing physical, mental and financial health – TELUS Health is improving health outcomes for consumers, patients, healthcare professionals, employers and employees. We are seeking a clinician to provide clinical excellence in the delivery of critical incident support through onsite, virtual or tele support to organisations who have been impacted by critical incidents or significant change. We are seeking a clinician skilled in the delivery of psychological first aid and trauma-informed brief interventions, including delivery of psycho-education session and individual intervention. The role is an exciting opportunity to make a real difference to individuals and organisations – no two days are the same. The role will provide the successful candidate with the opportunities to work across various work sites and across various modalities with a focus on onsite work.

What We Are Looking For:

• Qualifications in Psychology, or Social Work.
• Professional registration with the relevant health professional body (AHPRA, AASW)
• Minimum three (3) years post graduate experience.
• Ability to clinically manage client risk, and work within a trauma-informed framework.
• Someone who is driven, enjoys working in a fast-paced and dynamic environment.
• Excellent customer service skills with the ability to be empathetic and proactive with our organisation stakeholders.
• Confidence with computer systems is an asset.

What We Are Offering:

Hybrid working conditions with capacity to work from office or home when not onsite. Professional development support program with access to external supervision, peer consultation, internal PD seminars and access to a library of approved clinical development courses to help you further your clinical development as you see fit. Career progression - for the right clinicians, there are opportunities to further your career into leadership positions or other specialist services.

• wellbeing days
• volunteer days
• a generous parental leave policy

A bit about us

We’re a people-focused, customer-first, purpose-driven team who works together every day to innovate and do good. We improve lives through our technology solutions and foster a culture of innovation that empowers team members to solve complex problems and create remarkable human outcomes in a digital world. TELUS is proud to foster an inclusive culture that embraces diversity. We are committed to fair employment practices and all qualified applicants will receive consideration for employment. We offer accommodation for applicants with disabilities, as required, during the recruitment process. By applying to this role, you understand and agree that your information will be shared with the TELUS Group of Companies’ Talent Acquisition team(s) and/or any leader(s) who will be part of the selection process. Being part of the team at TELUS Health is more than a job; it’s a career-defining experience. It allows you to do innovative and meaningful work with talented and collaborative teams. It’s an opportunity to improve businesses and lives by building healthier, happier workplaces. And it’s a chance to build genuine, long-term relationships along the way. A place to experience more Find the support and encouragement to consistently push boundaries and deliver impactful solutions. Our collaborative culture means your ideas will be heard and your hard work will be rewarded. You will be leveraging our world-leading technology, products, clinical services and passionate team members to revolutionize access to health care and wellbeing, and drive remarkable experiences for the benefit of all the clients and individuals we serve around the world. Talented people who care Coming to work each day is an opportunity. It’s a chance for you to work with a multidisciplinary global team of nearly 10,000 smart and driven members whose passion for their work matches your own, resulting in helping create a healthier future for everyone.

Work that matters Make a difference in the lives of our clients and their employees every day – by providing meaningful solutions in more than 160 countries, that help people and businesses perform at their best by delivering both digital innovation and clinical services to improve total physical, mental and financial health and wellbeing across the full spectrum of primary and preventative care.