Corporate Affairs and Community Manager

Officeworks; Melbourne; On-site; AUD 120,000 - 160,000; Full time

Job summary

Officeworks is seeking a Corporate Affairs & Community Manager to shape the reputation of one of Australia’s most loved brands. You’ll lead public relations, strategic communications, community partnerships and proactive reputation management, working closely with senior leaders to influence conversations that matter.

You’ll design integrated communications plans, manage media relations, crisis response and stakeholder engagement while empowering leaders and partners to deliver on organisational

Qualifications

• 10+ years' experience in corporate affairs, public affairs, media relations, government relations or strategic communications.
• Proven experience developing and delivering communication strategies within a large corporate or agency environment.
• Strong background in media relations, issues and crisis management, reputation management and stakeholder engagement.
• Exceptional written and verbal communication skills with the ability to translate complex information into compelling narratives.
• A confident influencer with strong executive stakeholder management skills.
• Highly organised, adaptable and able to thrive in a fast-paced environment.
• Passionate about community impact, storytelling and building trusted relationships.

Responsibilities

• Develop and execute integrated internal and external communications strategies that support business objectives and strengthen our brand.
• Lead strategic communications planning for key initiatives with consistent messaging and stakeholder engagement.
• Develop and implement a community engagement strategy delivering social impact and local connections.
• Design and deliver a strategic events program, including leadership events and corporate announcements.
• Manage media function, including proactive engagement, opportunities, enquiries and issues management.
• Build relationships with media, government bodies, industry associations and external stakeholders.
• Provide strategic counsel to senior leaders, including media prep and executive communications.
• Monitor issues and lead reputation management and crisis response planning.
• Create materials like press releases, speeches, FAQs and briefing papers.
• Collaborate across the business to ensure timely communications aligned with priorities.
• Support and coach leaders to strengthen communications capabilities.
• Oversee budgets, forecasts and relationships with agencies.

Skills

Media relations

Crisis management

Stakeholder engagement

Executive communication

Strategic communications

Storytelling

Job description

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Title: Corporate Affairs and Community Manager

Location: Chadstone, VIC, AU

About us

At Officeworks we make bigger things happen. Our customers, our team, and our community are our heart and soul. And if our brilliant people have taught us anything, it is that we can do all kinds of incredible things, each and every day.

Fast paced. Innovative. Inspiring. With close to 10,000 team members and a national footprint of more than 173 retail stores Australia wide – we’re focused on delivering a wide range, low price and great service. We’re about inspiring new ideas and thinking outside the box. We’re about kicking goals, having a laugh and pushing each other. We are about being rewarded and supported. We’re about teaching a customer something new and supporting the community. We’re about making a difference.

About the role

Shape the reputation of one of Australia's most loved brands.

At Officeworks, we’re committed to making bigger things happen for our customers, team members and communities. As our Corporate Affairs & Community Manager, you’ll help bring that purpose to life through public relations, strategic communications, meaningful community partnerships, impactful events and proactive reputation management. Working closely with senior leaders, you’ll shape the conversations that matter and help strengthen trust in our brand.

What You’ll Be Doing

• Develop and execute integrated internal and external communications strategies that support Officeworks' business objectives and reinforce our position as a trusted and loved brand.
• Lead strategic communications planning for key business initiatives, ensuring consistent messaging and effective stakeholder engagement.
• Develop and implement a community engagement strategy that delivers meaningful social impact and strengthens Officeworks' connection with local communities.
• Design and deliver a strategic events program, including leadership events, community initiatives, stakeholder engagement activities and corporate announcements.
• Manage the Officeworks media function, including proactive media engagement, PR opportunities, media enquiries and issues management.
• Build and maintain strong relationships with media, government representatives, industry associations and external stakeholders.
• Provide strategic counsel and communications support to senior leaders, including media preparation and executive communications.
• Monitor emerging issues and lead reputation management, crisis communications and incident response planning.
• Develop communication materials including media releases, speeches, key messages, FAQs, briefing papers and stakeholder communications.
• Partner across the business to ensure communications are aligned, timely and support organisational priorities.
• Support and coach leaders to strengthen their communications, media and stakeholder engagement capabilities.
• Manage budgets, forecasts and agency relationships to ensure effective delivery of corporate affairs initiatives.

This is a fixed term contract due to commence in Mid-November as a 9-month contract.

About you

• 10+ years' experience in corporate affairs, public affairs, media relations, government relations or strategic communications.
• Proven experience developing and delivering communication strategies within a large corporate, agency or publicly listed environment.
• Strong background in media relations, issues and crisis management, reputation management and stakeholder engagement.
• Exceptional written and verbal communication skills with the ability to translate complex information into compelling narratives.
• A confident influencer with strong executive stakeholder management skills.
• Highly organised, adaptable and able to thrive in a fast-paced environment.
• Passionate about community impact, storytelling and building trusted relationships.

Why Join Us?

This is an exciting opportunity to lead high-impact communications and community initiatives for a recognised Australian brand. You’ll have the opportunity to work closely with senior leaders, shape corporate reputation, and deliver meaningful outcomes for our customers, team members and communities.

If you’re a strategic, commercially minded communications leader who thrives on making an impact, we’d love to hear from you.

Our culture

If you’re searching for an organisation that’s truly committed to its people, where you can thrive in a culture of togetherness, then join Officeworks and let’s make bigger things happen – for all of us! We celebrate our teams’ uniqueness by offering genuine team member benefits to the Officeworks family:

• We’re all about giving you the flexibility you need to keep things balanced to suit your individual needs.
• Enjoy generous discounts across Officeworks, Geeks2U, Bunnings, Kmart, Target and the wider Wesfarmers brands.
• Access to our Officeworks benefits program for exclusive discounts and perks across entertainment, travel, lifestyle, and health.
• Our Growing Families Policy supports team members during the exciting and challenging times of expanding their family
• We prioritise safety, mental health and wellbeing, offering access to our Employee Assistance Program (EAP) as well as other ongoing programs
• OurFlexible Public Holidays Policy supports those who observe cultural or religious holidays different from the standard public holidays in Australia
• Take advantage of outstanding learning and development programs to support your career growth
• Explore fantastic career opportunities across the broader Wesfarmers Group.

At Officeworks, we operate best when our team represents the communities we serve. We proudly commit to providing a safe and supportive work environment for our team. We encourage applications from all candidates of all ages, cultures (including Aboriginal and Torres Strait Islander peoples), people with disabilities, and the LGBTQI+ community.