Continuous Improvement Analyst – Drive Change & Data Insights

Churches Of Christ; Brisbane; On-site; AUD 85,000 - 110,000; Full time

Benefits offered by this job

5 weeks annual leave

Hybrid / flexible work arrangements

Free on-site parking

On-site cafe with staff discount

Salary packaging benefits

Job summary

Churches of Christ in Brisbane's Kenmore head office is seeking a Business Improvement Analyst. You will work with the Business Improvement Lead to drive continuous improvement across the Seniors Living portfolio and related initiatives.

You will map processes, analyse data, identify inefficiencies, and craft evidence-based recommendations. The role requires strong stakeholder engagement, communication, and facilitation abilities, with experience in Lean or Six Sigma and analytics tools.

Qualifications

• Tertiary qualifications in Business, Health Administration, Quality Improvement, Analytics, or a related discipline.
• Experience analysing business processes and identifying improvement opportunities.
• Strong data gathering, analysis and interpretation skills.
• Experience translating findings into practical recommendations and actionable outcomes.
• Demonstrated stakeholder engagement and relationship-building skills.
• Excellent communication, facilitation and presentation skills.
• Experience within aged care, community services, healthcare, home care, or similar service-delivery environment.
• Exposure to project delivery or business improvement initiatives.
• Knowledge of continuous improvement methodologies such as Lean or Six Sigma.
• Experience with reporting and analytics tools, including Advanced Excel and Power BI.

Responsibilities

• Mapping and analysing current business processes and service delivery workflows.
• Identifying inefficiencies, risks, and opportunities for improvement.
• Gathering and interpreting qualitative and quantitative data to support informed decision-making.
• Developing clear, evidence-based recommendations and improvement plans.
• Facilitating workshops, interviews, and stakeholder consultations.
• Supporting the design, implementation, and evaluation of improvement initiatives.
• Producing process documentation, reports, and improvement artefacts.
• Monitoring outcomes and identifying ongoing improvement opportunities.
• Helping foster a culture of continuous improvement across the organisation.

Skills

Analytical thinking

Communication

Stakeholder engagement

Problem solving

Education

Business/Health Administration/Analytics degree

Tools

Advanced Excel

Power BI

Job description

Churches of Christ in Brisbane's Kenmore head office is seeking a Business Improvement Analyst. You will work with the Business Improvement Lead to drive continuous improvement across the Seniors Living portfolio and related initiatives.

You will map processes, analyse data, identify inefficiencies, and craft evidence-based recommendations. The role requires strong stakeholder engagement, communication, and facilitation abilities, with experience in Lean or Six Sigma and analytics tools.